Lee Varner Email & Phone Number

 Identified and assessed customers' needs to resolve product or service problems.  Clarified the customer's complaint and the cause of the problem.  Determined the best solution to resolve the problem.  Expedited correction or adjustment utilizing SAP's service management module.  Follow up to ensure resolution and client satisfaction. Provided support to sales and warehouse personnel to ensure sales orders are processed and shipped out promptly. Monitored sales orders in the SAP system. Planned the quantities, dates, and resources of the manufacturing process. Controlled process order execution Defined rules for the account assignment and settlement of the costs incurred. Responsible for the creation of return sales orders, monitoring the product until received into the warehouse and ensure credit issued to the customer.

Greeensboro, Nc

 Manage 26 drug stores, acting as a liaison between drug stores and Hallmark management. Ensure existing merchandising is in compliance and meets Hallmark Management's corporate standards.  Responsible for maintaining appropriate inventory levels and issuing credit for any damaged or discontinued product.

Bachelor'S Degree, Apparel And Textile Marketing Management

Activities and Societies: Delta Kappa Phi Textile Fraternity, Chi Omega Sorority

Consumer Merchandising/Retailing Management