 Responsible for the preparation and monitoring of the unit's operational plan. Review the processes and regulations related to the unit's expertise. Responsible for building the organizational structure, staffing, recruiting, evaluating work results, proposing issues related to salary, bonus, and regime for employees of the unit. Organize and assign work to employees. Responsible for making weekly reports summarizing the unit's activities to the head of the department and the board of Director. Responsible for project implementation cost planning. Check the terms of the contract: delivery, acceptance, payment. Check the process of human resource planning and planning for project implementation. Monitor the progress of delivery, receive and deliver goods with suppliers. Participate in training plans for customers and internal staff. Implement and maintain the synthesis and reporting regime in accordance with the Company's regulations.

 Project Human Resources management. Review and approve acceptance the documents. Manage Technical support and speed up all technical support processes. Project Cost Management. Plan for training customers and internal staff. Manage wireline projects are implemented (planning, time, schedule, speed, procedure, risk, report, PAC, FAC). Manage the relationship with customers.

 Project implementation, Acceptance Test Procedure implementation, PoC implementation of Network-related projects for network operators (ISPs) and enterprises (Enterprise). Support customers to operate/fix/handle problems during and after deployment. Deploying systems and solutions for customers and the Company. Develop technical support documents for projects and customers. Training and transferring technology to customers.