Customer Success Manager
Current• Create an efficient, effective, and enjoyable experience for guests and sponsors before, during, and after each AEV event.• Design and execute email/phone communication plans to guests and sponsors who participate in AEV events• Work with third party vendors such as AV, hotels, convention centers, and travel agencies to ensure smooth and enjoyable event production for guests and sponsors at each event. Source additional vendors and obtain proposals and quotes as necessary.• Train and onboard new Customer Success Specialists/Interns as needed