Leigh Freeman Email & Phone Number

Manchester, New Hampshire, United States

Networking, Troubleshooting, VOIP, Customer Service, Technical Support.

Contacted an average of 70 customers and prospects a day to generate businessfor Sales projects to achieve company goalsWorked to develop network by identifying and pursuing new leads, attendingindustry events and building rapport with clients.Serviced existing accounts on regular basis to maximize revenueIdentified prospects' needs and developed appropriate responses along withinformation on fitting products and servicesCold-called leads and closed a number of sales during employmentMaintained routine communication with clients to assess overall satisfaction,resolve complaints and promote new offeringsUsed consultative sales approach to understand customer needs and recommendrelevant offerings and customer needs

Haverhill, Ma

Most of my time there was spent interacting with various customers and dealing with day to day problems that arise.My main priority was to provide customer service, lead my team through all various rush sequences and when needed take full control of restaurant when the Store Manager has requested or not on duty.This also includes food and drink preparation, organization, cleaning, and sanitation skillssigning paperwork for truck orders and handling checks to supplierslead team with direction and speed during busy timesbeing aware of food allergies when using steamers and cooking utensils memorizing daily customer ordersstocking with the first in first out method multitasking with multiple customer orders at oncetrained new employees

Merrimac, Ma

Most of my time there was spent interacting with various customers and dealing with day to day problems that arise.This also included daily multitasking skills, food and drink preparation, organization, cleaning, and sanitation skills.using timers to make sure of quality of food and beveragestemping storage of store for quality preservation of food and beveragesweighing dispensers taking counts on throw away of inventoryportioning for the following days work and labeling expirations

Haverhill, Ma

Most of my time there was spent interacting with various customers and dealing with day to day problems that arise.received multiple positive customer surveys for quality drive through experiencesfollowing serve safe sanitation and food quality proceduresresolve customers incorrect orders with speed, care, and efficiencystocking and cleaning stations during slow timessigning package ordersmultitasking between front counter and drive thru cashier positions

Nse 2 Certification, Information Technology

Nse 1 Certification, Information Technology

Technical Support Fundamentals, I.T.

Engineering

Diploma, General Studies, 12

Activities and Societies: Jewelry- Soldering, riveting, cutting metal, extreme attention to detail awards received: boston globe show.