Leigh Petersen Email & Phone Number

Austin, TX, US

Austin, Texas Metropolitan Area

- Lead and develop planning for functional, user acceptance, API/Integration, data validation and other testing efforts for major CRM integration projects.- Assess organization's utilization of their CRM for gaps and improvements to ensure that the system and processes are meeting organization and user needs.- Develop data-driven, outcomes based.

Austin, Texas Metropolitan Area

- Drove the Salesforce product roadmap, execution, and strategy for the Partner Payment Operations team.- Evaluated every feature request, gathered detailed business requirements from partners, and worked closely with technology staff to translate requirements into user stories for consumption by developers. - Provided pre-launch and launch technical.

Austin, Texas, United States

- Gathered business requirements for Salesforce technical design and solutions.- Served as trusted advisor with business stakeholders to influence technical design configurations to meet business objectives and translate problem statements to best-in-class solutions.

Austin, Texas, United States

- Developed process maps, business requirements, gap analysis, use cases, and UAT for stakeholders for Expedia CRM Salesforce Unification project.- Worked with Salesforce Product Managers on technical design recommendations for objects, fields, and flows for Salesforce. - Managed overall project management, including scope, schedule, task assignments.

Austin, Texas Area

- Led agile Sprint planning, developed Sprint readouts, and organized Jira tickets resources with management. - Developed key KPI metrics Tableau dashboard for leadership strategy development. - Performed exploratory data analysis on Partner Success data to identify trends, patterns, and correlations. - Guided project scoping and delivery, as well as.

Georgetown, Texas

- Managed overall project management and resource allocation for 5-person gift management, CRM data integrity, prospect research, and student intern team. - Oversaw Admissions data feeds into the University database as part of parent fundraising screening.- Served as Advancement voice on University IT Governance and Computing Taskforce.- Created annual and.

- Managed 4-person gift processing team with key projects, pledge reminders, annual FASB and Non-FASB pledge reviews, and creation of best practices for data audits, maintenance, and training.

- Transformed 4-person prospect development and analytics team into proactive, progressive prospecting team.- Collaborated with External Relations IT and HBS IT on CRM data mapping projects, comprehensive data warehouse, business intelligence dashboards, and data integrity. - Analyzed prospect pools to prioritize prospects and maximize effectiveness of key.

Greater Chicago Area

- Adapted business processes and data management efforts to create strategic analytics, collaborative portfolios and assignment guidelines, and proactive research for annual, major, planned, and principal prospects. - Implemented a single-source research rating, which grew the prospect pool from 200 to over 4,500 prospects. - Integrated descriptive and.

- Partnered with Finance and Gift Processing on establishing planned gift accounts and endowed gift funds.- Developed relationships with 150 major and planned giving prospects in Midwest territory and provided timely alumni and Parent updates.

Salesforce Fundamentals Certificate

Master Of Business Administration - Mba

Bachelor Of Art, Music Performance

Education record

https://trailblazer.me/id/lpetersen2002