My specialties include: Intelligent robotics, Robotic Process Automation (RPA), Robotics automation consulting, Offshoring, Contract negotiation, New solution stream trouble shooting, Asia sourcing, Business case development and Bid management. With a desire to bring innovative and pragmatic ideas to my work life, I've spent most of my career in the Technology sphere coming up with:• streamlined ways to automate existing or new processes;• new ways to provide customer value & reduce internal costs;• trouble-shooting unforeseen issues in new deployments to get things moving; • clear metrics to help customers and internal stakeholders understand project value;My recent background has involved detailed intelligent automation, robotic process automation (RPA), transformational outsourced global ICT/Telecommunication contracts including commercial price development, strategic contract sourcing & selection, commercial negotiation, contact centre systems & service SME and ERP/MRP solution SME. Primary Streams: • AI, Autonomic and Robotic Process Automation (RPA) • Intelligent Automation Consulting and Management Education • Outsourcing and Labour Arbitrage Modelling • ICT/Software Services & Telecommunication I love making new professional acquaintances. Get in touch if you want to talk Intelligent Automation using Autonomic Robotics and/or Robotic Process Automation (RPA), Digital Robotics benefits in the workplace or Structural changes to offshoring models as labour arbitrage will no longer be the key consideration.I can also cover Asia offshoring impacts, contract commercials & negotiation, and of course, one of my favourites, guitars and music.
Cigen Pty Limited
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Co-Founder And CeoCigen Pty Limited Jun 2015 - PresentMelbourne, Victoria, AustraliaCiGen provides:Consulting, Process automation readiness reviews, Robotic implementation services, Robotic solution support and robotic solution training in the fast emerging world of Robotic Process Automation and Autonomic Digital Robotics. Intelligent Automation software can interact with, manipulate and/or manage existing applications and make rules-based decisions as a person would. These applications can be ERP, CRM, Email, IT Service Management, Project Management, industry specific core back-office systems, databases, spreadsheets, apps and more.Intelligent Automation is a powerful tool that can alleviate the repetitive and time intensive tasks of the modern organisation, free up key personnel to concentrate on meeting core challenges and disruptions and re-allocate thought, skills and creativity to innovation, customer engagement and business development.A selection of industries that CiGen can assist include:Financial Services, Insurance and Superannuation, IT and Telecommunications, Government, Business Process Outsourcing (BPO), Utilities and Energy, Supply Chain and Logistics, Healthcare and Retail.
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Customer Engagement ManagerFujitsu Australia And New Zealand Sep 2014 - May 2015Docklands, Melbourne Vic -
Commercial Sales - Global Business DevelopmentSingtel Optus - Optus Business - Anz Bank Division Apr 2009 - Oct 2013Melbourne, AustraliaWorking in Australia and Asia, provided commercial sales & business development within the ANZ Bank team to both increase year on year sales throughout the Asia Pac region and provide strategy, contract & price negotiation for the global ICT, Communications & Management contract re-sign. The ANZ contract covered 32 countries with large hub operations in Australia, Singapore, India, China and the Philippines.
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Bid Manager – Large Bids, Pre-Sales Solutions Specialist, Project ManagerAlphawest Jun 2006 - Apr 2009Melbourne, AustraliaProvided bid management, commercial business case development for large ICT bids and provided program & project management for a variety ICT projects within the Victorian Alphawest business unit. Alphawest Services is the national ICT arm for Optus Business covering data, voice, video, contact centre, mobile, cloud and operations management solutions. -
Solution Specialist - Contact Centres, Project ManagerOptus Ltd - Voice Products & Managed Services Oct 1999 - Jun 2006Melbourne, AustraliaProvided pre-sales demonstrations, commercial negotiation, call design and implementation planning for the Contact Centre solutions in the Optus voice division.
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Project Manager & Sme Consultant -Erp SolutionsMasterpack International Pty Ltd Nov 1997 - Sep 1999Melbourne, AustraliaProvided project management & implementation planning for new client installs or solution upgrade projects.
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Consultant / Director – Change Management Training, It ConsultingNeural-Net International Pty Ltd Oct 1994 - Oct 1997Provided ERP production & inventory consulting & project management and change development training
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Erp/Mrp Pre-Sales, Consulting, Snr Project Management, Sme (Production, Inventory,Geac (Aust) & Albion Computers Pty Ltd May 1989 - Oct 1994Melbourne, AustraliaSME (Production & Inventory control suite of products), Pre-sales customer requirements & demonstrations across entire solution. Provided project management & implementation planning for new client installs or solution upgrade projects.
Leigh Pullen Education Details
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Professional Development
Frequently Asked Questions about Leigh Pullen
What company does Leigh Pullen work for?
Leigh Pullen works for Cigen Pty Limited
What is Leigh Pullen's role at the current company?
Leigh Pullen's current role is Co-Founder and CEO at Cigen | Robotic Process Automation (RPA) Specialist | UiPath Partner.
What schools did Leigh Pullen attend?
Leigh Pullen attended Professional Development.
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Leigh Pullen
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Leigh Pullen
Ceo / Cto At Cigen | Data, Ai, Automation, Idp, Mining And Digital Content Platforms | Customer Services, Support And ManagementMelbourne, Vic4fujitsu.com.au, gmail.com, optus.com.au, cigen.com.au -
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