CiGen delivers state-of-the-art and tailored AI solutions to companies right across Australia, New Zealand and Asia-Pacific region.With extensive expertise built over years of automation experience and a strong focus on innovation, we offer a comprehensive suite of AI solutions to help meet the unique operational needs of businesses across all industries.CiGen specialises in several facets of Artificial Intelligence, including Automation, Intelligent Document Processing (IDP), Unstructured Document Processing (UDP), Content & Document Management, Operations Mining, and Communications Mining.A selection of industries that CiGen can assist include:Financial Services, Insurance and Superannuation, IT and Telecommunications, Government, Business Process Outsourcing (BPO), Utilities and Energy, Supply Chain and Logistics, Healthcare and Retail.

Working in Australia and Asia, provided commercial sales & business development within the ANZ Bank team to both increase year on year sales throughout the Asia Pac region and provide strategy, contract & price negotiation for the global ICT, Communications & Management contract re-sign. The ANZ contract covered 32 countries with large hub operations in Australia, Singapore, India, China and the Philippines.

Provided bid management, commercial business case development for large ICT bids and provided program & project management for a variety ICT projects within the Victorian Alphawest business unit. Alphawest Services is the national ICT arm for Optus Business covering data, voice, video, contact centre, mobile, cloud and operations management solutions.

Provided pre-sales demonstrations, commercial negotiation, call design and implementation planning for the Contact Centre solutions in the Optus voice division.

Provided project management & implementation planning for new client installs or solution upgrade projects.

Provided ERP production & inventory consulting & project management and change development training

SME (Production & Inventory control suite of products), Pre-sales customer requirements & demonstrations across entire solution. Provided project management & implementation planning for new client installs or solution upgrade projects.