I am a versatile and diligent Hospitality Events Manager who exhibits total commitment to my profession. I am driven in achieving outstanding guest satisfaction.I can identify and solve problems from employee conflicts, operational challenges and customer complaints. I can embrace change and confidently implement such changes throughout the team.I strongly believe in training and development which can be monitored and reviewed for their effectiveness. I am able to identify strengths and can coach the weak and build on the strong at an individual or team level.I am passionate about my work and have the utmost respect for my colleagues. I praise outstanding work and commitment which is reflected positively throughout the team, our guests and suppliers.