- All aspects of order management, including processing customer orders, creating purchase orders. placing orders with suppliers, and creating and sending customer invoices- Coordinating with multiple teams for invoicing details- Sourcing products and services via established supply channels for customer orders and internal purchases- Updating of order details daily (SharePoint, Excel, Order Management Database)- Work with the sales teams to help accomplish various other daily administrative tasks- Working closely with vendors to resolve purchase related issues- Communicating order details with Charter's logistics team- Ensuring accuracy of data throughout all processes- Maintaining accurate database records- Recognizing discrepancies and working with related parties to resolve them- Working closely with multiple departments, customers, and suppliers- Various other related duties or projects as required

In this social media marketing role, my responsibilities included the start-up and management of social media channels, content writing, analytics and measurement, SEO/AdWords/Keyword search, manage monthly newsletter and aid in transitioning from B2B to B2C.

• Restructured the Charter website using WordPress to improve customer access• Developed industry ready infographics for the website and social media• Developed the first social media plan for the company ensuring consistent branding and messaging across all channels

• Imported iPhone accessories as a value added seller• Marketed and advertised all products through online channels• Managed logistics department (shipping, administration, customer service)

• E-commerce start-up• Buying and selling used furniture - 80% profit margin• Gained experience in sales, social media, marketing and advertising