Leith Campbell Email & Phone Number

Brisbane, Queensland, Australia

• Conduct remote troubleshooting for a range of clients utilising different environments.
• User Account and server administration.
• Created digital training guides to be used by new starters and acted as the primary trainer.
• Create and maintain Technical Documentation for Clients.

Brisbane, Queensland, Australia

• Assist Customers with Username and Password issues, Menu Navigation, Account and Domain Verification, Email and Hosting Setup.
• Troubleshoot common Domain Name, Hosting, and Email Issues.
• Work and collaborate effectively in a team environment.

Brisbane, Queensland, Australia

• Dual role, Inbound Customer Consultant and Backoffice Case Manager
• Inbound - Provide a high level of customer service by assisting customers withgeneral enquiries, feedback cases and investigations.
• Back Office - Manage, investigate and close lodged cases ranging from staffcomplaints, missing items and filing new customer details while adhering to privacy.

Brisbane, Australia

• Effectively manage a team and develop and improve efficiency.
• Cultivate strong relationships with clients using personalised customer supportand customer success methods
• Implement operations management strategies to improve productivity rates.
• Communicate with suppliers to procure required merchandise and coordinate itstimely delivery
• Accurate and timely receipting and invoicing of stock
• Ensure operations, communication and banking are… Show more

Brisbane, Australia

• Maintain systems and procedures designed to regulate product and labour costs.
• Ability to work with a small team providing support assistance and leadershipwhen necessary.

Brisbane, Australia

• Facilitate cultural change resulting from a change in leadership.
• Identify opportunities for development by managing business cycles.
• Maintain a low turnover rate within the business through consistent coaching anddevelopment of team members.