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Lelani Prévost is listed as Director - Product Content at ServiceNow at ServiceNow, a with 5 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Lelani Prévost.
Lelani Prévost previously worked as Director, Product Content at Servicenow and Senior Manager, Product Content at Servicenow. Lelani Prévost holds International Terminology Management Summer School from Cologne University Of Applied Sciences.
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Seasoned, but not salty, program management professional. I collaborate on a variety of projects from localization launches for IT products to amateur anthologies for elementary students, the common ingredients being a passion for languages and a regard for people. Specialities:- Localization- Project planning and scheduling- Process development- Confluence wiki documentation- DITA authoring and publishing- Translation memory tools- Content development and readability- Team and relationship building- Good cheer
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A career timeline built from the work history available for this profile.
Santa Clara, Ca, Us
- Lead the strategy for the Customer & Industry Workflow documentation teams- Grow the coverage of editorial review and documentation quality- Define the path for accessibility for product documentation deliverables- Collaborate with the localization team on the infrastructure to support human and machine-translated content- Co-facilitate organization-wide training in unconcious bias
Santa Clara, Ca, Us
- Managed the documentation teams and strategy for the Customer Workflow and NowX Vertical products- Managed editors who support all writers in the Product Content organization- Administered the Acrolinx platform with the editing and tools teams as well as set and assess targets for all technical content- Partnered with the internationalization and tools teams to ensure that the publication of translated content meets deadlines- Partnered with accessibility resources to validate the documentation site's conformance with accessibility standards
Houston, Texas, Us
- Managed vendor and contractor relationships for localization projects- Managed dedicated localization budget for Enterprise Service Management products- Built configurations in our hosted instance of SDL Translation Management System- Analyzed monthly cost center reports to ensure quarterly spend is within allocated budget- Worked with product teams to plan the localization effort for on-premise, SaaS, and mobile applications- Established and expand relationships with in-country teams to review and assess translation quality- Managed wiki space for localization project information with internal and vendor contribution- Led the editing team in terminology creation, review, and management- Worked with current vendor to expand languages covered with post-edited machine translation- Hosted monthly "watercooler" meetings for team members to exchange ideas, ask questions, find solutions to nettlesome issues, and celebrate events great and small
Houston, Texas, Us
- Managed the localization, editing, and tools development teams within the Information Design & Development organization- Worked with the editing team to create a comprehensive process for converting content from different formats to Atlasssian Confluence- Worked with the localization team to develop a standard process for onboarding product teams and evaluating machine translation solutions for a limited set of languages- Worked with the tools team to develop an API to enable context-sensitive help links to Confluence topics for customers with and without internet access
Houston, Texas, Us
- Updated scripts to convert FrameMaker content to XML format- Built DITA specializations and XSLT stylesheets for PDF and HTML outputs- Assisted in the implementation and support of XyEnterprise Contenta as the CMS and its integration with SDL Translation Management System
Wayne, Pa, Us
- Developed DITA-based content for Basel II-compliance and economic capital products- Co-designed content-specific database tables to extract information for reference manuals- Developed SQL scripts to update table and column descriptions- Recruited and managed technical writers for local and remote sites- Liaised with product and marketing teams to develop style and branding guidelines
London, Greater London, Gb
- Reviewed country reports for the African Media Development Initiative (AMDI)- Provided substantive editing and copyediting following the rules of APA Style
Other employees you can reach at servicenow.com. View company contacts for 5 employees →
Nolan Morgan
Colleague at ServicenowBoston, Massachusetts, United States
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NV
Nishikanth Vellore
Colleague at ServicenowHyderabad, Telangana, India
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JF
Joseph Fugate
Colleague at ServicenowLincoln, Nebraska, United States
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Sasha Lal
Colleague at ServicenowLos Angeles, California, United States
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JS
Julian Schobert
Colleague at ServicenowGermany
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JR
Jayaramakrishnan Rajagopal
Colleague at ServicenowChennai, Tamil Nadu, India
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SM
Shailya Mehta
Colleague at ServicenowUnited States
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HA
Heather A.
Colleague at ServicenowWatertown, Massachusetts, United States
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RA
Razaq Audu
Colleague at ServicenowLondon, England, United Kingdom
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KW
Kochie W.
Colleague at ServicenowTokyo, Japan
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Quick answers generated from the profile data available on this page.
Lelani Prévost works for ServiceNow.
Lelani Prévost is listed as Director - Product Content at ServiceNow at ServiceNow.
Lelani Prévost is based in San Francisco, California, United States while working with ServiceNow.
Lelani Prévost has worked for Servicenow, Bmc Software, Sungard Financial Systems - Now Part Of Fis, and Bbc World Service Trust.
Lelani Prévost's colleagues at ServiceNow include Nolan Morgan, Nishikanth Vellore, Joseph Fugate, Sasha Lal, and Julian Schobert.
You can use AeroLeads to view verified contact signals for Lelani Prévost at ServiceNow, including work email, phone, and LinkedIn data when available.
Lelani Prévost holds International Terminology Management Summer School from Cologne University Of Applied Sciences.
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