• Order to Cash management:I have operationally structured, managed and optimized the order-to-cash processes• Claims Management: Execution of the claim management based on the different commercial strategies (incl. Destructions & Returns) while guaranteeing the respect of SOX compliance and the management of the financial impact by Brand and Region• Team Management: Responsible for the development and the performance of 5 direct reports• Business Enablement:Enhancement of the customer experience and collaboration thanks to the design, implementation and promotion of one exception management approach through business intelligence

• Project management and operations support on both demand and manufacturing planning processes (S&OP and MPS)• Key user supporting operations on SAP (manufacturing planning), FuturMaster (forecasting) and the related Small Apps • KPI design & Analytics development via BI solutions (Tableau Software)

• SAP advisory on Supply Chain modules with expertise on TM (Transportation Management) module• Participation to blueprint, testing and deployment phases of Client SAP Programs

• Project management for the spares and kitting activities (Customer Service)• Process improvement: Order to Cash- Inventory - Shelf life management - Discrepancy management• Third Party Logistics Management

MISSION:• Third Party Logistics in the Food Industry with complex flows (pooling, crossdocking, A/A deliveries) • Team Management with 40 direct reports distributed in the different areas of the warehouse (inbound, storage, pick and pack, outbound) • Customer satisfaction: Customer Relations Manager for Tropicana - OTIF and discrepancy managementACHIEVEMENT:• 3PL Manager on behalf of Pepsico, Unilever, Bel, Friesland Campina & Ferrero

MISSION:• Analysis of the Italian petroleum market (2009 – 2012) (Master 2 thesis)• Market Analysis: Bio diesel / Bio ethanol• Data computing for the up-stream supply chain budget 2010 (Refinery, storage)ACHIEVEMENT:• Participation to the due diligence executed as part of the Joint-Venture Total Italie / ERG• Scenario planning experience

MISSION: (Bachelor Degree Internship, Year 3)• Evaluation of Kuehne + Nagel transporters• Complaints analysis• Risk assessment conducted in Irish warehousesACHIEVEMENT:• Introduction to HACCP analysis• Practice of English in a professional environment