Letícia Miranda Email and Phone Number
Letícia Miranda personal email
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. 7+ years of experience in the UX Research, Project Management, and UX Design fields;. Experience working with a variety of high-profile clients globally across numerous industries, including e-commerce, clothing, banking, insurance, agriculture, health, IT services, fintech, pharmaceuticals, and more;. Proficient in planning, running, and analyzing research aimed at driving growth and optimizing businesses and products;. Experience in using various quantitative and qualitative research methods (Surveys, A/B Testing, Card sorting, Usability Testing, Interviews, etc.) and research tools (Maze, Usabilityhub, Lookback, User interviews, Ux Tweak, Hotjar, Figma, etc);. Great communication abilities, problem-solving, high motivation for reaching quality, team leadership;. Experienced in working in distributed teams of different sizes, across different time zones;. Focused on deep analytics of user problems and actions to achieve a high-level user experience;. Design Thinking, UX Strategist, Behavioral Research;. Managing project timelines, daily operations, client expectations, and conflicts;. Excellent time management, prioritization, and organizational skills;. Coordination of resources to achieve the end goal; . Impact assessment, project implementation;. Main languages: English, Portuguese.I'm driven by the belief that user insights are the key to unlocking business potential. My mixed-method expertise goes beyond user research, encompassing process improvement (BPMN) and conversion optimization (CRO) to uncover deeper insights and inform data-driven decisions.
Indeed
View- Website:
- indeed.com
- Employees:
- 19054
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Senior Ux Researcher And Business AnalystIndeedState Of São Paulo, Brazil -
Lead Ux ResearcherIlegra Feb 2024 - PresentI lead UX research projects at ilegra, focusing on enhancing user experience and optimizing business metrics for both ilegra and our clients. My responsibilities include conducting comprehensive mixed-method user research, creating user personas, and developing user-centric solutions that drive client success and satisfaction, as described below. -
Senior Ux Researcher Contractor By IlegraOrizon Oct 2024 - PresentActing as a Senior UX Researcher on cross-functional initiatives focused on health analytics projects, while also supporting the team through mentoring and UX research training. -
Lead Ux Researcher Contractor By IlegraAdp Feb 2024 - Oct 2024My focus was on enhancing Human Capital Management (HCM) systems at ADP. My responsibilities included conducting user research, analyzing user needs, and developing user-centric strategies to improve the usability and effectiveness of ADP's HCM solutions. Through rigorous usability testing and continuous feedback loops, I aimed to deliver intuitive and efficient user experiences that meet the complex requirements of HCM users.. Analyzing the German division's payroll system optimization.. Gathering requirements for the Latin American Human Capital Management system.. Interviewing internal stakeholders, and the system's users (HR practitioners).. Analyzing collected data to identify optimization opportunities.. Prioritizing quick wins based on impact and feasibility.. Developing actionable optimization recommendations.. Presenting findings and recommendations to stakeholders. -
Senior Ux Researcher - Growth TeamBairesdev Oct 2021 - Feb 2024As a Senior UX Researcher for the Growth & UX Team, my role involved conducting both quantitative and qualitative research to aid in the digital optimization of various channels, including but not limited to the company's website, blog, landing pages, and internal projects.. Planning the research process, including defining objectives, selecting methodologies, and creating a research plan.. Creating interview and usability testing scripts to ensure consistency and gather relevant data.. Setting up and conducting moderated and unmoderated usability testing sessions with target users (US-based, High-ranking office people (CxO, VPs, Directors, Responsible for headcount budget.) to gather feedback on existing channels and prototypes.. Analyzing qualitative and quantitative data gathered from interviews and usability tests to identify patterns and insights.. Presenting research findings to stakeholders to share insights and validate proposed solutions. -
Senior Ux Researcher | Project ManagerDataart Apr 2023 - Jan 2024As a Senior UX Researcher and Project Manager at DataArt, I was dedicated to advancing and customizing diverse UX methodologies to align with the unique requirements of our clients. My role involved in-depth user research, usability testing, continuous optimization, and managing project timelines to ensure the highest quality user experience. Key skills include project management, stakeholder communication, user research methodologies, usability testing, and strategic planning, as described below. -
Senior Ux Researcher Contractor By DataartNorthwell Health Apr 2023 - Dec 2023I conducted comprehensive mixed-methods research aimed at the development of a product for Northwell's Northshore University Hospital. This approach encompassed a variety of methodologies, including discovery sessions, storyboard creation, user journey mapping, and system blueprint mapping, among others. These efforts were instrumental in informing the development process and ensuring alignment with the hospital's objectives.. Conducting discovery research to gain initial insights into user needs and preferences.. Analyzing customers through storyboards and user scenarios to gain insights into their needs and behaviors.. Designing the user testing plan and approach to ensure a thorough evaluation of the product's usability and effectiveness.. Creating wireframes and mockups to visually communicate proposed designs and concepts to the project team. -
Ux Researcher | Project ManagerMjv Technology & Innovation Sep 2020 - Oct 2021I've served as a UX Researcher and Project Manager contributing to diverse projects spanning various industries including agriculture, telecommunications, insurance, and more. I've had the privilege of collaborating with clients such as Bayer, Claro, Bradesco, and IFF. My role involved managing project timelines, coordinating with cross-functional teams, and ensuring deliverables met client expectations and quality standards. Further details on specific roles are provided below. -
Ux Researcher Contractor By Mjv - Innovation DivisionClaro Brasil Sep 2020 - Oct 2021As a UX Researcher, I was part of a project team focused on promoting innovation and optimizing processes and products in the telecommunication industry. During this initiative, my responsibilities centered on conducting qualitative research aimed at identifying improvement opportunities and gathering insights to drive the creation of innovative solutions. -
Ux Researcher Contractor By Mjv - Innovation DivisionBradesco Seguros Sep 2020 - Oct 2021In my capacity as a UX Researcher, I collaborated with a project team in the insurance industry with the objective of fostering innovation and streamlining processes and products. To accomplish this goal, I conducted qualitative research that helped us identify key areas for improvement and generate insights that informed the development of innovative solutions tailored to the insurance industry. -
Ux Researcher Contractor By Mjv - Innovation DivisionBayer Sep 2020 - Oct 2021As a contracted UX Researcher at Bayer CropScience, Bayer's Agro Division, I was responsible for running qualitative research aimed at validating the need to internationalize systems used to manage Point of Deliveries in Brazil, to Paraguay. This involved conducting in-depth research to identify user needs and preferences, as well as working with cross-functional teams to ensure that the product met the specific needs of the Paraguayan market. -
Ux Researcher Contractor By Mjv - Innovation DivisionIff Sep 2020 - Oct 2021As a member of a project team focused on driving innovation and improving processes and products in the fragrances and flavors industry, my role as a UX Researcher centered on conducting qualitative research. This research enabled me to identify areas for improvement and generate insights that informed the development of innovative solutions to achieve our project goals. -
Ux Researcher | Project Manager & Ux Designer LeadGrupo Fcamara Aug 2019 - Sep 2020São Paulo, BrazilWorked as a UX Researcher, Designer, and Project Manager on Magento projects (development and updates). I participated in the preparation of schedules and proposals - from the UX stages - for new projects with the pre-sales team. I also managed and executed internal projects for FCamara, including hotsites for other departments, commercial proposals, and optimization of internal processes. My role involved coordinating cross-functional teams, ensuring timely delivery of projects, and maintaining high standards of quality and user experience. Key skills include project management, stakeholder communication, problem-solving, and strategic planning. -
Ux Researcher (Cro) | Project Manager & Ux Designer LeadJuni Jun 2018 - Aug 2019São Paulo E Região, BrasilAs a specialist in Conversion Rate Optimization (CRO), I have:. Identified opportunities for A/B testing through heuristic analysis and qualitative research.. Designed and facilitated workshops to educate teams on CRO principles and methodologies.. Translated user problems into actionable solutions aimed at enhancing user experience.. Developed navigable wireframes and prototypes to visualize and test potential improvements.. Provided support and guidance to design and UX team members to ensure alignment with CRO goals.. Proposed new tests based on previous optimization results in collaboration with the Web Analytics team.. Conducted client meetings to align expectations, approve solutions, and ensure satisfaction.. Maintained ongoing communication with the development team to assess the feasibility of solutions a and organize prototypes for test development. -
Design CoordinatorMarketing Manager Mar 2018 - Jun 2018São Paulo E Região, Brasil• Responsible for managing and delivering projects.• Developed website layouts for desktop and mobile.• Mapped and conceptualized user journeys.• Participated in the conceptualization of digital marketing campaigns.• Developed graphics for social media.• Developed email marketing materials.• Developed visual identity materials.• Developed basic front-end. -
Design AssistantMarketing Manager Nov 2017 - Mar 2018São Paulo E Região, BrasilResponsible for assisting in the development of:• Graphics for social media and email marketing;• Identity materials for clients;• HTML for email marketing;• Layout of websites for desktop and mobile;• Campaigns. -
ArchitectPax.Arq Mar 2017 - Nov 2017Pinheiros
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Architectural InternCristiana Casellato Arquitetura E Interiores Jul 2016 - Mar 2017Moema, São Paulo
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Architectural InternRené Fernandes Filho Arquitetos Associados Feb 2016 - Jul 2016São Paulo E Região, Brasil
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Revision And Translation Assistant | English - Portuguese.Traduteam Serviços De Tradução Ltda Jan 2011 - Sep 2014RemoteProvided assistance in translation services (English-Portuguese) to various companies such as Bayer, Sanofi Aventis, Bosch, among others.
Letícia Miranda Education Details
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Business/Commerce, General -
Design And Visual Communications, General -
User Experience: Research And Design (Specialization) -
Architecture -
Business Administration And Management, General -
Information Technology -
Udemy - Amyris FernandesHeuristic Analysis In Ux -
Process Management And Process Improvement -
GoogleProject Management: Professional Certificate - Google Career Certificates
Frequently Asked Questions about Letícia Miranda
What company does Letícia Miranda work for?
Letícia Miranda works for Indeed
What is Letícia Miranda's role at the current company?
Letícia Miranda's current role is Senior UX Researcher and Business Analyst.
What is Letícia Miranda's email address?
Letícia Miranda's email address is mi****@****ail.com
What schools did Letícia Miranda attend?
Letícia Miranda attended Mba Usp/esalq, Trailhead By Salesforce, University Of Michigan, Alura, Centro Universitário Senac, Escola Do Sebrae, Alura, Mastertech, Udemy - Amyris Fernandes, Fundação Vanzolini, Google.
Who are Letícia Miranda's colleagues?
Letícia Miranda's colleagues are Stefanie Ross, Jonathan Chavez, Gary George, Dinesh Paliya, Angel Xiao, Karla Sánchez Contreras, Derek Yan.
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Letícia Miranda
Data Engineer | Big Data | Bi | Hadoop | Sql | Python | Spark | Governança De Dados |João Pessoa, Pb -
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Letícia Mota
São Paulo, Brazil -
Leticia Miranda
Product Owner (Po) | Product Manager | Cspo®| Agile | ProductFederal District, Brazil
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