Lena Chen Email and Phone Number

-Residential Resale-New Home Sales-Condominium Sales-Commercial Sales and Leasing-Property Management-Investment property

-Provide customer service and sales support for property sales and marketing-Support in day to day operations of the sales team and play a key role in ensuring all customers have an exceptional buying experience.-Completed and Sold 3 projects:condominium Stack townhouse about 25 units(price range $400K-$550K), Free-hold Townhouse 11 units(price range $799K-$950K), Luxury detached house 7 units(price range 1.8-2.9 million), Richmond Hill Free-hold Townhouse 36 units(price range $999K+)

• Schedule home buyers’ appointments at the design center• Advise on the election of interior fixtures, fittings and finishing solutions to achieve home buyers’ objectives• Assist home buyers in their selection of home upgrades• Provide actionable drawings and written instructions for the construction of individual suites with modifications or special features • Coordinate with contractors and construction teams to resolve for production issues and discontinued products

• Office Administration: direct and assist accounts receivables, bookkeeping, monthly expense and income reports for the property owner• Lease Specialist: scan potential Commercial and Residential tenants for landlord, prepare and manage lease contracts for property services• Property Manager: respond incoming calls from clients or tenants, move in / out inspection, conduct annual unit inspections• Project Manager: monitor progress and cost of repairs, plan and manage budgets, negotiate goods and service contracts

Design and execute marketing campaigns of new imported Chinese food and beverage products to the Canadian market• Develop and manage business relationships with major retailers such as Loblaw, Wal-Mart, Sobey’s and Costco• Plan and coordinate marketing activities and programs for the Marketing & Professional Services department, such as in-store flyers and in-store tasting booths• Manage marketing budgets• Design and coordinate the purchasing and production of promotional/premium incentive items for tradeshows and conferences• Coordinate the entire production process—including resources and individuals used in-house and outsourced—of specific programs/publications produced by the Marketing & Professional Services• Develope branded consumer package food and beverage websites and leverage the the impact of emerging media and social networks such as Facebook and Twitter

• Supervision and administration of instructional and recreational swimming sessions• Recruited and built relationship with members to be volunteers• Assisted Aquatic Director to conduct internal audit, to achieve 100% compliance• Supported the 30+ part-time staff team in the role of Duty Officer (or Acting General Manager)• Supervised more than staffs including recruitment and selection, quarterly staff training, scheduling work, and acknowledging contributions

• Supervision and administration of instructional and recreational swimming sessions• Balance cash sheet by the end of each shift• Monitored inventories of first aid supplies, pro shop, office supplies and equipments• Contacted schools to inform principals of rental program• Organized P.A. Day swims and other special events• Prepared the Month end report to Aquatic Coordinator