Lena C. Email & Phone Number

Boston, Ma, Us

Manage office logistics, coordinate meetings, and handling administrative tasks such as correspondence and scheduling. I also oversee facilities management, vendor relationships, and assist in financial administration tasks. With a focus on enhancing efficiency and maintaining a professional environment.

Troubleshot and investigated customer issues and concerns regarding their accounts vis phone, email, and live chat.

New York City Metropolitan Area

Executed high-level executive business administrative duties, including complex calendar management, travel arrangement, office management, budget administration, employee documentation, employee reviews, accounting support, expense reports, invoice creation and tracking and implementing cultural initiatives.

New York, New York

ResponsibilitiesMaintaind close relationships and liaison with property management in the United States and Canada. Control security and access to company space. Logging of incidents and communication with suppliers and services. Provisioning of office supplies with cost analysis and reporting. Monitoring of health and safety. Review of services billing and subsequent verification. Identify operational problems and inefficiencies and find solutions. Coordinate services and solutions to rectify problems identified. Update and write process documentation. Monitoring and provisioning of mobile telephony and tablets with usage, bill analysis, and reporting, Asset management and audits, Ensure work is carried out in line with FDM policies and practices in a timely mannerSkillsDetail orientated and critical thinker, oral and written communication, Experience using Microsoft Office (Excel, Word, PowerPoint, and Outlook), Able to use initiative and also to take direction, Effective organization skills with ability to prioritize

Greater New York City Area

ResponsibilitiesFirst point of contact for all consultants, staff, and C-Level directors when coming into the New York office. Organize and coordinate all domestic and international travel and accommodations for FDM Group North America. Book travel and accommodations for over 700 employees; sometimes same day service. Responsible for setting up corporate partnerships with hotels, airlines and any other suppliers that would benefit the company. Keep a log of all travel arrangements and cost expenditures. Support the marketing team when corporate events are being held, including signing people in and being there to assist when necessary.

Greater New York City Area

Responsibilities Managed a small team to provide a seamless shopping experience for customers using online shopping methods. Created the weekly schedule for the operations department. Assisted in various payroll tasks. Drafted online sales reports. Managed and implemented pop-up events.

Greater New York City Area

ResponsibilitiesAssisted customers in making choices for items they want to buy, and also providing information about the particular product they are interested in, all while ensuring they are enjoying their shopping experience.

Newton, Ma

ResponsibilitiesCared for children ages newborn to 5 years of age.

International Business

Activities and Societies: Alpha Xi DeltaFund-raised for Autism Speaks and Women's equality

Education record

Activities and Societies: Domestic Violence Awareness and Prevention