Lena Decker Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

Greater New Orleans Region

• Audited 25 sites providing COVID-19 vaccines in order to ensure compliance with CDC immunization grant requirements and guided sites through quality assurance and follow-up measures • Cultivated working relationships with 150+ vaccination providers across 5 counties as their regional point of contact• Prevented vaccine administration errors by keeping up to date on vaccination procedures for 15+ different vaccine products and providing vaccination sites with timely updates and reminders• Investigated and addressed vaccine ordering and inventory issues by running reports and analyzing data from statewide Immunization Information System (IIS)

Greater New Orleans Region

• Managed and trained 4+ vaccination teams by auditing daily vaccination sites and developing quick reference guides for providers, which reduced vaccine administration errors by 90% over 3 months • Coordinated COVID-19 vaccine supply and liaised between providers to eliminate vaccine waste and monitor vaccine inventory using tools from STC Health and HubSpot• Clarified vaccination administration guidance, addressed provider concerns, and notified providers about updates and issues• Verified accuracy of 10,000+ records from vaccination events in statewide immunization database and updated records requiring corrections

Washington D.C. Metro Area

• Managed email and phone correspondence with 100+ constituents per day, articulated Senator’s positions on key policy issues, and recorded sentiments and analyzed voter sentiment using Intranet Quorum (IQ) database • Represented Senate office at 1-3 hearings or briefings per week and authored briefing memos for senior members of legislative staff• Conducted policy research, tracked legislation, and formulated Senate hearing questions for issues relevant to work on Judiciary, Banking, and Appropriations committees• Led tours of the United States Capitol complex with groups of 2-5 visitors• Devised creative names for pieces of legislation that were later brought to the Senate floor and passed unanimously

Covington, Louisiana, United States

• Ensured personal attention to parties ranging from 2 to 50 patrons • Maximized restaurant revenue through upselling that increased guest checks by 10%-15%• Mediated and resolved conflicts between patrons and kitchen, ensured accurate orders, and reduced costs • Facilitated restaurant operations by assisting new team members to ensure efficiency and customer satisfaction

Greater New Orleans Area

• Selected as 1 of 15 students in the state to participate in medical leadership development program• Conducted and presented results of 1-2 cancer research and pathology experiments per week using technologies such as PCR and ELISA• Engaged with inpatient pediatric hospital patients by volunteering and organizing educational activities • Gained multifaceted exposure to the healthcare field through shadow tours of 10+ medical departments and specialties