Lennox Thomas Email & Phone Number

• Selected out of more than 1,000 students to participate in a competitive and rigorous eight-year academic program for first-generation students from NYC public schools• Completed 720+ hours of college-preparatory courses in reading, writing, math, and SAT preparation• Attended 10+ college success workshops, networking events, and career readiness seminars to drive college persistence and post-graduate success• Received one-on-one academic, personal and career support throughout college

• Participated in a dozen professional development workshops and seminars organized by the technology fraternity, enhancing skills in areas such as designing, coding, project management, and emerging technologies• Collaborated with fellow fraternity members on four technology projects, demonstrating strong teamwork, communication, and problem-solving abilities

• Resolved a dozen guest complaints and conflicts diplomatically and effectively, demonstrating tact and discretion in sensitive situations• Cultivated strong rapport with guests, anticipating their needs and preferences, and delivering exceptional service tailored to their individual expectations• Utilized online systems to log in and track the status of lost and found reports, collaborating with security to ensure timely resolutions and guest satisfaction

• Implemented a plan to enhance the customer experience and drive sales by conducting in-store merchandising strategies such as planogram and bay maintenance• Collaborated with team of 10 to execute general service and maintenance, ensuring products were stocked and merchandised correctly to optimize the customer's shopping experience• Navigated the online system proficiently to locate specific product information, including stock availability, pricing, and placement guidelines, enabling efficient completion of merchandising tasks

• Navigated academic databases and analyzed twentieth-century federal census documents to cultivate life narratives of the formerly enslaved by using archival data from Civil War military records and nineteenth century pension files• Engaged in weekly community events and check-ins with research mentor to learn the research process and post-graduate success

Bachelor'S Degree, Cognitive Science

Bachelor Of Arts, Cognitive Science

with a User Experience Design Minor Relevant Coursework: Algorithms and Society, Computational Linguistics, Data Oriented Programming.