Lenora Rivera

Lenora Rivera Email and Phone Number

Technical Support Engineer at Omnicell @ Omnicell
mountain view, california, united states
Lenora Rivera's Location
New Castle, Pennsylvania, United States, United States
About Lenora Rivera

Lenora Rivera is a Technical Support Engineer at Omnicell at Omnicell.

Lenora Rivera's Current Company Details
Omnicell

Omnicell

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Technical Support Engineer at Omnicell
mountain view, california, united states
Website:
omnicell.com
Employees:
2414
Lenora Rivera Work Experience Details
  • Omnicell
    Technical Support Engineer
    Omnicell Aug 2023 - Present
    Robotics Team Overnight EngineerHandle Pharmacy medication robot XR2, Legacy RobotRX, Med Carousel, and PACMED related issues. Troubleshoot Downed robot, remote into cameras and manually control robot. Troubleshoot and resolve Auto Packager issues.Updating configuration changes that are necessary to get the robots running as soon as possible. Provide CPM and ConnectRX information and support. Assist Field Service engineers with remote support for robots.Provide Remote Support for XT medication cabinets. Collaborate closely with cross-functional teams to resolve customer issues.
  • American Eagle Outfitters Inc.
    It Deployment Analyst
    American Eagle Outfitters Inc. Jun 2021 - Aug 2023
    -JMC Project lead for New Store Implementation and migration support to AEO Branded stores (AEO/AERIE)-Work L2/L3 IT Support incidents (network/software/hardware) managed through JIRA service desk -Create and manage production support incidents with internal/external teams-Provide training and onboarding support to new project team members collaborating remotely with WebEx and Google Workspace-Upgrade Store Servers and POS systems from OraclePOS to JMC POS with onsite technicians and store team leads-Implement and deploy Zero-Touch staging of iOS devices in AirWatch-Manage hardware distribution vendors and coordinate asset management processes-Provide IT hardware testing and configuration support for - Apple/Verifone/IBM/Adyen/Zebra/Epson
  • Engine
    Pc Technician
    Engine Jan 2021 - Mar 2021
    Pittsburgh, Pennsylvania, United States
    PC Technician supporting Community College of Allegheny County
  • Walmart
    Electronic Sales Associate
    Walmart Dec 2019 - Jan 2021
    New Castle, Pennsylvania, United States
    -Working knowledge of many different devices including iPhone/iPad, Chromebooks/ChromeOS, Windows 10, and Android -Reset and configure devices for customers-Assist customers with their purchases and questions about Tablets, Phones, and Computers
  • Target
    Electronic Sales Associate
    Target Aug 2017 - Dec 2017
    Help unload trucks, stock electronic merchandise, and assist customers.
  • Big Lots Stores
    Cashier
    Big Lots Stores Sep 2016 - Oct 2017
    Ensure customers had a good shopping experience, as well as stocking products and unloading trucks.
  • Kmart Stores
    Salesperson
    Kmart Stores Jun 2012 - Apr 2014
    Salesperson for Jewelry, footwear, home, electronics, garden center, service desk and cashier.

Lenora Rivera Education Details

Frequently Asked Questions about Lenora Rivera

What company does Lenora Rivera work for?

Lenora Rivera works for Omnicell

What is Lenora Rivera's role at the current company?

Lenora Rivera's current role is Technical Support Engineer at Omnicell.

What schools did Lenora Rivera attend?

Lenora Rivera attended Butler County Community College.

Who are Lenora Rivera's colleagues?

Lenora Rivera's colleagues are Bill Shand, Jason Leverett, Eurice Cotton, Jason Mcgee, Darius Holbert, Tim Sheppard, Rahul Mendiratta.

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