Customer Support Supervisor for Rogers Telecom Demonstrating deep knowledge of company products or services to assist customers effectively.Collaborating with other departments such as Sales or Product Development to resolve customer issues.Ensuring customer satisfaction by addressing their needs and concerns promptly and professionally.Participating in ongoing training and development to enhance customer service skills.Resolving customer complaints and issues effectively… Show more Customer Support Supervisor for Rogers Telecom Demonstrating deep knowledge of company products or services to assist customers effectively.Collaborating with other departments such as Sales or Product Development to resolve customer issues.Ensuring customer satisfaction by addressing their needs and concerns promptly and professionally.Participating in ongoing training and development to enhance customer service skills.Resolving customer complaints and issues effectively and in a timely manner. Show less

Sales Team Lead.Providing training and guidance to team members on sales techniques and product knowledge.Setting goals and guiding team towards the goal.Monitoring team performance and providing regular feedback to improve results.Resolving any issues or challenges faced by the team during sales activities.

Assigning tasks to team members based on their skills and workload, and ensuring that tasks are completed on time.Coordinating team schedules and meetings to ensure that everyone is available when needed.Resolving conflicts and issues that arise within the team in a timely and professional manner.Keeping track of team activities, progress, and outcomes, and maintaining accurate records.Monitoring the performance of team members and providing feedback to help them improve.