The company is the fastest full-service animation studio in Asia, specializing in high-quality animation from concept to completion and it is the only studio in the world specialized in around the clock animated news production. It ranked the fifth in CNN 2014 list of what Taiwan does best.• Stabilized a dissolving IT team and transformed the team into a cohesive task force that performs and accomplishes goals with a fewer number of IT staff.• Completed entire company IT infrastructure moving on 2016 ROC President Inauguration day in less than 20 hours downtime to meet news animation production requirements.• Improved communication between the IT department with user departments, management team, the parent NMI Group, and outsourcing vendors.• Overturned the company’s application system development strategy and decision in one management meeting from in-house development (build) to outsourcing development (buy) with a thorough analysis report and recommendations.• Collected and compiled operation support system requirements and replaced in-house system under development with vendor solutions plus customization of a digital asset central repository library system and a news animation production pipeline support system.• Lead the IT team to prepare SOP document for performing IT operation and administration jobs.• Worked as the acting Next Lab department head’s role for over six months and stabilized and motivated the dissolving Lab team.• Initiated, organized and performed the first company-wide, thorough IT asset audit check and put on new laser printed plastic anti-scratch asset stickers with QR code on all IT assets.• Eliminated communication and IT support issues between the company and an outsourcing production partner in Bali island Indonesia.• Planned for the IT infrastructure of the company’s new office at Bali island to open in 2018.• Per the CEO’s request, assisted in interviewing candidates of Financial Controller and HR Dept head positions.

Japanese Dentsu Group merged Aegis Media Group to form the new global Dentsu Aegis Network (DAN) Group.• In charge of DAN China network and infrastructure services of a 4,000 employees operation consists of 17 companies with over 35 offices scattered in China.• Work with DAN APAC regional and London Global IT teams and outsourcing vendors to support DAN China IT infrastructure and services operation.• Administration of DAN China data center in Shanghai.

• Requested by management to relocate and focus in China to support fast growth through merges and acquisitions.• Managed and supported IT operation of 16 brands with offices scattered in 25 cities.• Supported operation growth from 1,000 to 2,000 employees through merges and acquisitions.• Completed DAN Shanghai new office (8.5 floors over 20,000 square meter usable space) IT infrastructure design and construction in four months, including moving 16 company offices with 1,400 employees from various locations and the data center to new office over 3 weekends.• Implemented the Aegis Media China data center in Shanghai office and migrated Aegis Media China production servers from various offices.• Facilitated Aegis Global Finance BPO (finance service outsourcing) pilot project implementation in China in 4 months.• Developed and enhanced various application systems to support business operation and management.• Maintained a stable and reliable IT infrastructure, services and applications with no major issue.

• In charge of Aegis Media China, Taiwan and Hong Kong sub-region IT operation and management with over 1,700 employees.• Supported IT operations with reliable IT infrastructure systems and services with necessary redundancy and fault-tolerance and IT disaster recovery plans.• Supported client service team to win new and to retain clients.• Find all opportunities to integrate people, operation, processes and systems, including Avaya VoIP integration.• Enforced Aegis global, APAC regional and local IT policies in daily operation and management. Received “Satisfactory” scores in three successive Aegis Media Global IT audits in 2007, 2009 and 2012.• Lead in-house application team to develop, implement and enhance application systems to support business operation automation and management: HRIS, staff goal setting and performance evaluation system, media business operation system, finance system, BI reporting system, video training system, attendance system, timesheet systems, etc.• Lead local IT to complete Aegis Media global major IT projects across Greater China sub-region: (1) Aegis Media Global IT Transformation Program (an outsourcing and centralization project) in 2013; (2) Email migration from several local Lotus Notes servers to three sets of clustered Exchange servers in Taipei, Shanghai and Beijing in 2008; (3) AD system migration from many local independent AD systems to Aegis Media global AD system in 2008.• Managed and transformed 28 local IT staff in China, Taiwan and Hong Kong to form a stable, reliable, cohesive and productive IT team with lowest turn-over rate since 2007.

EMG is Taiwan largest communications group before 2007 with business in cable TV production and broadcasting, cable TV advertising, internet news web site, cable TV Multiple System Operator (MSO), home shopping channel, etc.EMC is a public listed the second largest cable TV Multiple System Operator (MSO) in Taiwan and the holding company of 13 cable TV system operators (SO) with over 1 million household subscribers. Acquired by the US Carlyle Group in 2006 and renamed Kbro.• Responsible for EMC HQ and 13 SOs’ IT infrastructure and application systems to support: analogue cable TV, digital cable TV service via DVB-C set-top-box, cable modem broadband high-speed internet access services• Administered IT policies, SOPs and IT disaster recovery plans. Passed all internal and external IT audits with no major issue. Received IT due diligence conducted by Ernst & Young, Citibank, and Carlyle Group, etc. for going IPO in Hong Kong, to obtain a US$400 million syndicated loan, and prior to being acquired in 2006 by the US Carlyle Group.• Lead a software vendor to develop an integrated cable TV Subscriber Management System (SMS) including CRM, rating engine, service provision, billing, trouble-ticketing, etc. with computer telephony integration (CTI) to support multiple call centers operation.• Developed a cable TV subscriber self-service web portal in 2006 to enhance customer self service efficiency and to reduce call center agent manpower by integrating with back-end CRM, billing, digital TV service order and condition access services provision, external credit card payment gateway, etc.• Developed an Employee Information Portal (EIP) system on IBM Notes to facilitate EMC and 13 SOs’ knowledge workers collaboration and info sharing.• Supported IT operation with limited IT manpower, automated monitoring tools, reliable IT infrastructure and application systems with necessary fault tolerance, redundancy and disaster recovery capabilities in two data centers.

• In charge of EMG International Affairs Center, responsible for international guests and business partners contact, official visit arrangement, meeting organization, briefing and mediation.• Participated in EMG’s international business development, evaluation of oversea business partnership opportunities, strategic alliance as well as investment projects.• Completed six international strategic alliance “Memorandum of Understandings” and contracts in one year.• Helped Eastern Home Shopping Network (EHS) company to acquire a Korean TV home shopping software application system after the Korean vendor rejected to deal with EHS in writing.• Participated in Taiwan government international PR campaign pitch projects.• Provided EMG top management with weekly news summary on new developments in related industries in Asia.

A start-up company of Taiwan FIC Computer Group specialized in internet web sites development with TV set-top-box backend integration, event marketing and cable TV electronic commerce.• Involved in planning of an electronic commerce web site, a cable TV set-top-box and a web portal for conducting cable TV electronic commerce business.• Planned and executed product/service promotion and event marketing projects for IT industry clients.

• Supervised IT operation of 13 subsidiary agencies with over 1,000 employees in advertising, creative and production, international public relations, direct response marketing, movie distribution, cable TV channels operation, cable TV program distribution and ad selling and billing, event marketing, media trading, etc.• Implemented application systems to support business operation and automation: (1) Developed a media system to support the group’s ad media planning, buying and billing operation of all media types, launched in 1994 and is still in operation today. (2) Developed a traffic control system to support ad agency client project and job management, quotations, schedule and cost tracking, billing, reporting and profit analysis, launched in 1995 and is still in operation today. (3) Developed a system to support mail order business operation. (4) Developed a system to support cable TV channel operation: video tape library management system, TVC scheduling and broadcasting control system, TV ad client billing system. (5) Developed a HR system to support HR and payroll operation. (6) Developed an IT procurement management system. (7) Implemented a 3rd party finance system.• Exercised long-term IT planning with foresight and perseverance -- avoided Y2K issue in 1993, comprehensive virus protection helped avoid disastrous CIH virus attach, adopted ODBC for end-user computing, avoided major system changes with proper database design, etc.• Centralized IT procurement and enrolled Microsoft Select and EA licencing to save million's NTD through volume discount and additional vendor service.• Delivered IT training to users at different levels. Educated superiors and managers on concepts and applications of computers and software in business management and operation.• Developed and maintained an advanced IT infrastructure and application environment with efficient user support services which helped reducing overall employee turn-over rate.

• Responsible for the company’s computer operations: Novell Netware LAN administration, hardware and software procurement and maintenance, users technical support on application systems, desktop publishing, and performed statistical data analyses for research projects.• Developed for a California State Department of Education funded project, a smart (IC) card based student information system as a pilot pretest system for a California state wide adult education information system.• Developed for a California State Department of Education funded project, an on-line adult education cross curriculum course mapping, translation and query pilot system to be implemented at over 80 California State community colleges, adult schools, and various training and administration agencies.• Involved in the development and refinement of research instruments for research projects and project pitch preparation.

A consultant at USC School of Public Administration located in Sacramento City.• Developed a student information system to automate the school's advertising, prospect development, student enrollment and management operations.• Provided consulting service on evaluation, procurement, technical support of computer hardware and software as well as delivered training courses to faculty and staff.

• Maintained two alumni database application systems on DEC VAX and PC LAN.• Supervised annual alumni fund-raising telemarketing operations.

• Participated in planning and execution of computer product advertising campaigns and exhibition events.• Chief author and editor of "The InfoLand", a monthly customer support and PR magazine.• Drafted the company's press release to news media.

Taiwan male mandatory military service• Received army officer training in weaponry, combat, organization, teamwork, command and leadership.• Served as Assistant to the Chief of Staff of a Taiwan military unit. Gained valuable experience in general staff operation, administration, communication, negotiation, leadership and project management.