With a total of 10 years of experience in various leadership roles within the F&B industry, including 7 years as a General Manager i have extensive knowledge of excellent F&B practices and have developed a passion for the industry.In my previous role as a General Manager, I oversaw all aspects of the operations including Finance, HR & Admin, Sales, Business Development, PD and Corporate Development, ensuring a smooth-running operation and maintaining high levels of customer satisfaction. I successfully implemented strategies to increase revenue and profitability, managed budgets and financial records, and coordinated with procurement to source high-quality ingredients. I also recruited, trained, and managed a team of employees, and developed and executed marketing and promotional campaigns.I possess strong business acumen and a deep understanding of market trends. I am proficient in strategic planning, budgeting, profit and loss analysis, and marketing. As a self-driven leader, I have effective motivational and team-building skills, and I am able to make quick, effective decisions in a fast-paced environment.Moreover, I have excellent command of written and spoken Cantonese, English, and I am proficient in other Mandarin as well. I continuously strive to stay updated on market trends, practices, and equipment in the up-market industry.