Leonardo Augusto Lopes Email & Phone Number

State Of São Paulo, Brazil

We help companies cut costs, boost efficiency, and scale effortlessly by leveraging AI and system automation for their internal processes.Let’s revolutionize the way you work—get in touch today! 📩

- Developed and implemented AI-driven solutions, including a support bot that reduced ticket response time by 70%, enhancing customer satisfaction and efficiency.- Designed and implemented an automation system using AppSheets, Jibble, and Salesforce APIs to eliminate bottlenecks in internal transitions. Streamlined processes for a 3-person Helpdesk team.

Remote

- Collaborated with C-level executives and internal stakeholders to align People strategies with overall business goals, directly contributing to the organization's growth and operational success.- Led and managed a People Operations/HR department of ~5 team members, simultaneously playing a key role as a people project manager to ensure seamless execution.

Remote

- Developed and implemented the company's first HR policies, procedures, and processes, laying the foundation for scalable growth and compliance, which supported a ~280% headcount increase as the company transitioned to a medium-large enterprise.- Managed the full recruitment cycle for management, technology, and business roles, driving the hiring process.

Ribeirão Preto, São Paulo, Brazil

- Managed the full recruitment cycle for technology and product roles, successfully filling key positions that aligned with company growth strategies.- Developed and implemented the first Leadership Development program for technology teams, collaborating with leaders to enhance their communication, coaching, and performance management skills.- Partnered.

Ribeirão Preto, São Paulo, Brasil

- Led full-cycle recruitment for startups and large IT companies, driving successful hires across various technical and non-technical roles.- Conducting training programs for clients, focusing on Leadership Development, Effective Feedback, Non-Violent Communication, and HR Structure implementation, enhancing client HR capabilities and employee engagement..