Leo Coldiron

Leo Coldiron Email and Phone Number

Independent Information Technology and Services Professional @
Leo Coldiron's Location
Flower Mound, Texas, United States, United States
Leo Coldiron's Contact Details

Leo Coldiron personal email

About Leo Coldiron

I'm looking for opportunities that will utilize my skills and knowledge and that will benefit from my experience.Specialties: Networking,Media Services,Wired,Wireless,Microsoft,Hardware,Installation,Design,Audio, Video,Telephony,Lead,Technical Support, Management,Project Management,Migration,Roll-out, Conversion, Fiber Optics,Trouble-shooting, Support

Leo Coldiron's Current Company Details
Coldiron Solutions

Coldiron Solutions

Independent Information Technology and Services Professional
Leo Coldiron Work Experience Details
  • Coldiron Solutions
    Owner/Operator
    Coldiron Solutions Dec 1999 - Present
    Perform network and media installations while offering a high-level of client care. Design, assemble and install a wide array of computer systems, workstations, and peripheral hardware based on client needs and specifications. Provide technical support and user education to residential and commercial clients.
  • American Airlines Training And Conference Ctr.
    Deployment/Migration
    American Airlines Training And Conference Ctr. Jun 2011 - Aug 2011
    Ft. Worth
    Was a member of the deployment/migration crew.
  • Kelly/Apple
    Inbound Technical Support Ii
    Kelly/Apple Oct 2010 - Feb 2011
    Marcus Drive
    I received inbound help-desk calls and would deal with escalated technical issues.
  • American Airlines
    Access Point Refresh Engineer
    American Airlines Nov 2008 - Jan 2009
    Dfw Airport
    I
    View
  • Gte
    Noc Engineer
    Gte Jun 1999 - Dec 1999
    EITSProvided comprehensive system support, configuration, and maintenance on new and existing equipment. Answered escalated NOC help desk tickets, providing timely resolutions, while assisting in daily administration of a Windows/Banyan Network. Maintained and logged off-site tape backups for multiple sites within the support area.
    View
  • Stream
    Technical Support Manager/ Escalation Support
    Stream Jan 1997 - Jun 1999
    Promoted from first-tier support professional to second-tier technical support manager, supervising frontline phone support for Netscape and AST Computers. Other duties included handling escalation processes and mentoring other support professionals while working via phone, email, and chat. Identified and resolved the cause of customer issues not covered within regular support boundaries.
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  • Paragon
    Technical Support Representative
    Paragon May 1995 - Dec 1996
    Promoted from tier-one customer billing support to tier-two technical support representative. Provided support identifying and resolving the cause of customer issues, answering billing questions and scheduling service calls. Other duties included working the Dispatch Desk and routing technicians on service calls and closing out work orders while working via radio, phone and email.
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Frequently Asked Questions about Leo Coldiron

What company does Leo Coldiron work for?

Leo Coldiron works for Coldiron Solutions

What is Leo Coldiron's role at the current company?

Leo Coldiron's current role is Independent Information Technology and Services Professional.

What is Leo Coldiron's email address?

Leo Coldiron's email address is co****@****ail.com

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