• Oversee technicians on multiple sites for nation-wide projects for Voice/Data/Video installations to ensure proper processes followed for on-time project completion. • Oversee and manage custom installations on Pilot/Special Projects for national clients. • Track project performance, specifically to analyze the successful completion of short and long-term installation goals by assigned technicians related to the voice, data and video upgrades at each site.• Meet budgetary objectives and make adjustments to project constraints based on financial analysis of construction progress and total man hours utilized.• Enforce comprehensive project installation time-lines to be shared with clients and other trades and their staff members.• Interacting with multiple trade supervisors and client supervisors and their staff, as well as assigned technicians to ensure customer satisfaction and on-time completion.• Design and implement Cat3, Cat 5, Cat 5e and Cat 6 Structured Cable Distribution Systems• Determine closet and equipment layouts and install closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures.• Maintain corporate Web presence via Web Site and Social Media.

• Oversee technicians on multiple sites for nation-wide projects for Voice/Data/Video installations to ensure proper processes followed for on-time project completion. • Oversee and manage custom installations on Pilot/Special Projects for national clients. • Track project performance, specifically to analyze the successful completion of short and long-term installation goals by assigned technicians related to the voice, data and video upgrades at each site.• Meet budgetary objectives and make adjustments to project constraints based on financial analysis of construction progress and total man hours utilized.• Enforce comprehensive project installation time-lines to be shared with clients and other trades and their staff members.• Interacting with multiple trade supervisors and client supervisors and their staff, as well as assigned technicians to ensure customer satisfaction and on-time completion.• Design and implement Cat3, Cat 5, Cat 5e and Cat 6 Structured Cable Distribution Systems• Determine closet and equipment layouts and install closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures.

• Used and continually developed leadership skills, interacting with multiple trade supervisors and client supervisors and their staff, as well as assigned technicians to ensure customer satisfaction and on-time completion.• Oversee technicians on multiple sites for a Nation-Wide Remodel project for Voice/Data/Video installations to ensure proper processes followed for on-time project completion. • Track project performance, specifically to analyze the successful completion of short and long-term installation goals by assigned technicians related to the voice, data and video upgrades at each site.• Meet budgetary objectives and make adjustments to project constraints based on financial analysis of construction progress and total man hours utilized.• Enforce comprehensive project installation timelines to be shared with clients and other trades and their staff members.

• Clients have included national hotel chains, national insurance agencies, aerospace firms, and church organizations.• Physically installed Cat3, Cat 5, Cat 5e and Cat 6 Structured Cable Distribution Systems• Installation of outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards• Terminate, assemble and install 8-pin modular connectors and coaxial connectors• Determine closet and equipment layouts and install closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures• Physically installed and configured VOIP phones for office locations through network VPN.• Physically installed and configured IP Cameras for use in DVR VPN network monitoring.• Computer refresh & rebuilds. New builds of servers, workstations, laptops computers.• Provided Remote support of client workstations and corporate servers.• Provided on-site support for clients answering questions after upgrade and resolving hardware trouble tickets.• Worked with cloud based services using Office 365 and performed mail migrations for corporate users.

• Designed, assembled and installed a wide array of computer networks, utilizing peripheral hardware and software based on client needs and specifications.• Managed network refresh and migration projects and deployment teams for major financial institutions and a national airline.• Physically installed wired, wireless and CCTV head-end systems for a major hotel chain and a major sporting arena.• Level II remote consultant for Apple, providing phone and remote assistance and resolving Level II escalated trouble tickets.• Provided technical support and user education to commercial and residential clients.• Performed network and media installations while offering a high-level of client care.