- Internal and external support for Topdesk requests (contracts, payments, POs, promotional materials, billing, and provisioning);- Management of supplier registrations, contracts, and renewals;- Planning and administration of contracts, including purchases;- Coordination with the legal department and other internal areas/business units for the analysis and signing of contractual clauses;- Monitoring of the delivery of promotional materials/premiuns materials;- Management of the distribution of printed and premiuns materials;- Creation of visual aids, approved emails, and email marketing campaigns;- Preparation of analytical reports and participation in continuous improvement projects.

- Opening and request of event with the travel agency;- Interlocution with the field force in the management of mini-meetings, from the opening to the closing process;- Monitor updates and approvals of guest lists;- Reconciliation of invoices received, opening requests in operating systems, inclusion of documents / closing of the event;- Control of documents and monitoring of events in the current events system;- Nutrition of the calendar of events;- Prepare analytical reports.

- Operational support for area staff- Assistance with area budget control and provisions- Monitoring and answering "Talk to Us" (Fale Conosco) queries on the website- Dealing with service providers in routine activities such as purchase orders and monthly statistics via Oracle ERP system- Design analysis, visual identity and usability of solutions and services portals- Daily analysis of news items and communication channels- Responsible for maintaining and organizing website using SharePoint

Acting in Marketing for Brazil, Latin America, Mexico and the Caribbean (LACSA).- Budget control and planning in local (BRL) and foreign currency (USD, MXN, COP, ARS) and provision for the area- Handling product quotes and dealing with giveaway provider, communications agency, printers and translators- Managing requests and purchase orders using Oracle E-Business Suite R12- Control of contracts and payments using Oracle E-Business Suite R12- Reimbursement of expenses in local (BRL) and foreign currency (USD, MXN, COP, ARS) using Concur SAP system- Organization, planning and realization of internal and external events, fairs and roundtables- Monitoring and answering "Contact Us" queries by email- Using SalesForce CRM to create campaigns, open up leads, analyze opportunities, support sales, extract reports and manage leads- Strategy and creation of digital marketing campaigns using Oracle Eloqua software- Interaction with global headquarters and local branches for development and feasibility of marketing campaigns- Designing material (folders, infographics, banners, invitations) using Illustrator and Photoshop software- Editing images and presentations used by managers and officers- Dealing with proposals for the use of the Law for Cultural Tax Incentives in Brazil- Arranging social responsibility campaigns with employee in Brazil- Design & Content Creation

Acting in the area of Internal Communication for Brazil, Latin America, Mexico and the Caribbean (LACSA).- Creation of content for mural and weekly newsletter for Brazil, Latin America and Mexico- Leader of project for implementation of Mural Magazine and writer of editorials for Latin America- Emailing notifications to employee (Portuguese and Spanish)- Managing requests and purchase orders using Oracle E-Business Suite R12- Control of contracts and payments using Oracle E-Business Suite R12- Support for External Communication area (Public Relations, Media & Analyst Relations) and Marketing with organization events, photographic coverage, visual communication and corporate notices- Responsible for the maintenance of intranet Brazil, Latin America and Mexico, with content and information for all employees- Support for Marketing department with event organization for clients and prospects- Administrative routines

- Critical analysis of claim documents- Relations between company/insured and insurers- Follow-up of processes and positioning for customers/company- Dealing with customers by phone and email- Contact with insurers to monitor process analysis

Department of Communication and Governance- Creation of material for corporate TV, mural and stall displays- Support in creating a PowerPoint presentations for managers- Payment of tax invoices using Voucher Request system - Assistant to the Services Center Secretary (Office Professional) and department- Ordering executive transport for events and transfers- Procurement and management of office material- Support with onboarding new staff- Assisting with internal employee events