Leo Miko Marabut Email & Phone Number

NCR - National Capital Region, Philippines

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Set up interviews between candidates and hiring managers.
• Involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

NCR - National Capital Region, Philippines

• Health and Welfare – provided benefits expertise
• Comprehensive Outsourcing Service – assisted employees’ inquiries regarding their payroll and benefits concerns.
• Open Enrollment Specialist (Project Manager) - supported client through their annual open enrollment process. This includes all project coordination during the client's open enrollment period across all related tasks.

NCR - National Capital Region, Philippines

• Protected customer’s identity against fraud ID theft thru phone assistance.
• Assisted customer for card activation, customer verification, fraud charges reports, lost/stolen report and some billing concerns.
• Considered as escalation for Tier 1 agents.
• Ensured that customer’s protected against identity theft.
• Provided answers to customers queries regarding credit bureau report.
• Handled different systems such as: Citrix, IRIS, Chordiant, TSYS, Credit Browser and Lexis Nexis.