Leo Miko Marabut Email & Phone Number

Ncr - National Capital Region, Philippines

•Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.•Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.•Set up interviews between candidates and hiring managers.•Involved in recruiting passive candidates, through phone calls, emails and general relationship-building.•Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Ncr - National Capital Region, Philippines

• Health and Welfare – provided benefits expertise• Comprehensive Outsourcing Service – assisted employees’ inquiries regarding their payroll and benefits concerns.• Open Enrollment Specialist (Project Manager) - supported client through their annual open enrollment process. This includes all project coordination during the client's open enrollment period across all related tasks and requirements accomplished on timely manner.

Ncr - National Capital Region, Philippines

• Protected customer’s identity against fraud ID theft thru phone assistance.• Assisted customer for card activation, customer verification, fraud charges reports, lost/stolen report and some billing concerns.• Considered as escalation for Tier 1 agents.• Ensured that customer’s protected against identity theft.• Provided answers to customers queries regarding credit bureau report.• Handled different systems such as: Citrix, IRIS, Chordiant, TSYS, Credit Browser and Lexis Nexis.