Leon Francis Email & Phone Number

Stratford Upon Avon

TBC

Telford, United Kingdom

Nottingham, United Kingdom

TBC

Telford

Telford

Cap Gemini is one of the world’s largest and a global leader in consulting, technology, outsourcing, and local professional services that employee over 115,000 people in North America, Europe, South America and the Asia Pacific region.I am currently employed as a Test Analyst within their Business Process Management Centre of Excellence. The role involves working on the preparation and execution of System Test and Inter System Integration test phases for various release based projects.… Show more Cap Gemini is one of the world’s largest and a global leader in consulting, technology, outsourcing, and local professional services that employee over 115,000 people in North America, Europe, South America and the Asia Pacific region.I am currently employed as a Test Analyst within their Business Process Management Centre of Excellence. The role involves working on the preparation and execution of System Test and Inter System Integration test phases for various release based projects. The work is extremely varied, very challenging and requires an excellent level of testing skills.This role requires an excellent understanding of test techniques and Risk Based Testing (RBT) in order to verify outcomes against the expected results, and record results for use in audit trails, using quality processes and procedures. Activities involve:- • Reporting to a Test Lead/Test Manager in an effective and concise manner• Analysing customer requirements, liaising with Business Analysts • Identifying test cases• Writing and reviewing high-level and low-level test scripts in accordance to ISO standards• Test data preparation and running/recording tests. • Checking and assessing requirements, including assessing testability of designs • Performing tests, collecting and recording results and then retesting to prove that errors identified have been corrected • Providing regular status reports to the test manager as well as identifying and raising project risks and issues• Demonstrating new software / software fixes to the customerJob specific technologies used:-IRUP Rational ClearQuest, Oracle Server Developer (1.5.0.53), PEGA V5.4 (Customer Relationship Management Module), IBM Documentum, Microsoft Internet Explorer 6, Windows XP Show less

Avelo (Microsoft gold partner) have extensive experience in the design and delivery of market-leading CRM systems, call centre capability, portal solutions and outsourcing services to the financial services industry. Their clients include some of the biggest FTSE 100 organisations including private bankers, wealth managers, financial planners and mortgage-brokers. I am currently assigned to their quality assurance testing team based at their head office. The team is responsible for… Show more Avelo (Microsoft gold partner) have extensive experience in the design and delivery of market-leading CRM systems, call centre capability, portal solutions and outsourcing services to the financial services industry. Their clients include some of the biggest FTSE 100 organisations including private bankers, wealth managers, financial planners and mortgage-brokers. I am currently assigned to their quality assurance testing team based at their head office. The team is responsible for testing everything that is web based from small tactical fixes/changes to lengthier strategic development work. The V-Model development methodology has been adopted for all development work. All duties were performed against ISO standards.Activities involve:- • Functional test execution, regression testing, integration testing (Testing of complex CRM systems)• Static testing of documentation• Multi browser testing (Microsoft Explorer IE6, IE7, IE8 IE9, Mozilla Firefox, Apple Safari, Google Chrome)• Working with the Test Team Leader to help improve processes and procedures• Working with the Test Team Leader to ensure ISO 9001 re-accreditation • Analysis of business requirements and liaising with the business and business analysts to rectify and clarify potential issues• Creation of test scenarios and test cases • Raising defects using Visual Studio 2008 (TFS) and liaising with developers to assist in defect rectification• Produce documentation and perform duties in accordance with the defined quality procedures and processes Show less

Having been established for over 50 years, Swinton is now Britain’s biggest high street insurance broker with over 600 branches in high streets up and down the country. Swinton employees over 3,000 highly trained staff and handless over 2.5 million policies each year with an annual turnover of £1 Billion pounds.I was assigned to their web testing team based at their head office. The team is responsible for testing everything that is web based from small tactical fixes/changes to… Show more Having been established for over 50 years, Swinton is now Britain’s biggest high street insurance broker with over 600 branches in high streets up and down the country. Swinton employees over 3,000 highly trained staff and handless over 2.5 million policies each year with an annual turnover of £1 Billion pounds.I was assigned to their web testing team based at their head office. The team is responsible for testing everything that is web based from small tactical fixes/changes to lengthier strategic development work. An agile development methodology was adopted for all development work.Activities involved:- • Functional test execution, regression testing, integration testing, non functional testing (including performance testing)• Static testing of documentation• Multi browser testing (Microsoft Explorer IE6, IE7, IE8, Mozilla Firefox, Apple Safari, Google Chrome)• Working closely with the Senior Test Analyst to help improve processes and procedures • Analysis of business requirements and liaising with the business and business analysts to rectify and clarify potential issues• Creation of test scenarios and test cases using Test Track 2010 (Seapine software)• Raising defects using Test Track and liaising with developers to assist in defect rectification• Produce documentation and perform duties in accordance with the defined quality procedures and processes• Fully participate in daily scum meetings• Testing of new anti-fraud initiatives• Automatic test case creation using Mozilla I-Macros Job specific technologies used:-.NET Applications, Microsoft SQL Server 2005 & 2008, Test Track, Microsoft Internet Explorer 6, 7 & 8, Google Chrome, Apple Safari, Mozilla Firefox & I- Macros Show less

With 3,800 employees and 20 locations across the UK over a suite of subsidiaries and brands, AAH is the country's leading distributor of pharmaceutical and healthcare products and services to pharmacies, hospitals and doctors. Making over 100,000 deliveries a week and with over 20,000 products stocked, AAH is the largest pharmaceutical wholesaler in the UK.I was assigned to a large re-plat forming project which was responsible for the re-plat forming of their entire distribution… Show more With 3,800 employees and 20 locations across the UK over a suite of subsidiaries and brands, AAH is the country's leading distributor of pharmaceutical and healthcare products and services to pharmacies, hospitals and doctors. Making over 100,000 deliveries a week and with over 20,000 products stocked, AAH is the largest pharmaceutical wholesaler in the UK.I was assigned to a large re-plat forming project which was responsible for the re-plat forming of their entire distribution infrastructure. The V-Model development methodology was adopted for this project. Activities involved:- • Analysis and documentation of overall test strategy• Analysis of business requirements and liaising with the business to rectify and clarify potential issues• Analysis and creation of overall data and configuration strategy• Creation of test scenarios and test cases using HP Quality Centre• Functional test execution, regression testing, integration testing, non functional testing (including performance and penetration testing)• Non functional testing manager• Raising defects using HP Quality Center and liaising with developers to assist in defect rectification• Produce documentation and perform duties in accordance with the defined quality procedures and processes• A member of the testing process improvement group Show less

Fitness First is the largest privately owned health club group in the world with over 540 Fitness First clubs worldwide reaching over 1.4 million members in 24 countries.I was employed originally as a test analyst which then evolved to a senior analyst. I tested both tactical day to day business as usual changes/emergency bug fixes and also more lengthy strategic development projects. I immediately made a positive impact to the company after finding a defect which had previously been… Show more Fitness First is the largest privately owned health club group in the world with over 540 Fitness First clubs worldwide reaching over 1.4 million members in 24 countries.I was employed originally as a test analyst which then evolved to a senior analyst. I tested both tactical day to day business as usual changes/emergency bug fixes and also more lengthy strategic development projects. I immediately made a positive impact to the company after finding a defect which had previously been missed, the business calculated that had the defect been implemented into the live estate the cost would have been at least £300,000. Subsequently as this particular piece of code was signed off before I joined the company I was then tasked directly by the I.T Director in addition to my daily duties to review and improve their testing approach and procedures. Some examples of what I managed to implement were: - Entry/Exit criteria in/out of system test, formal user acceptance testing performed by relevant users, usability testing, document reviews, structured sign off procedures.Activities Involved:-• Implement quality procedures and processes• Report directly to the I.T Director and offer advice on best testing practices and techniques• Ensure that all changes are tested to agreed scope and quality and to create effective test plans and scripts • Effectively communicate the test process • Functional test execution, regression testing, integration testing, usability testing, migration testing, support user acceptance testing, Web testing, Form Testing• Testing of management information systems• Ensuring financial continuity by in depth testing of BACS XML files• To manage the interface between development and the business by effectively understanding and communicating requirements to the lead business users • Liaise with business owners, lead users and development team in order to assist with fault analysis and rectification Show less

Argos is a unique multi-channel retailer that employs over 33,000 members of staff, has an annual turnover around £4.3 Billion and serves over 130 Million customers each year.I was employed as a Test Manager and was responsible for 8 test analysts. It was my team’s responsibility to test tactical business as usual changes and also emergency bug fixes. In addition to managing the tactical/support side of testing I was also responsible for managing the testing on numerous large strategic… Show more Argos is a unique multi-channel retailer that employs over 33,000 members of staff, has an annual turnover around £4.3 Billion and serves over 130 Million customers each year.I was employed as a Test Manager and was responsible for 8 test analysts. It was my team’s responsibility to test tactical business as usual changes and also emergency bug fixes. In addition to managing the tactical/support side of testing I was also responsible for managing the testing on numerous large strategic development projects and I have managed up to 16 test analysts. The V-Model development methodology was adopted within this company. Due to the nature of the business the position of test manager carried an enormous amount of pressure as any system downtime to the stores or distribution side of the business would quickly run into millions of pounds of lost revenue. Through processes and procedures that I implemented and combined with the relationship I built with the senior directors, no major defects were introduced into the live system and no implementation code roll backs ever had to be performed.I also introduced Entry/Exit criteria in/out of system test, formal user acceptance testing performed by relevant users, usability testing, document reviews and structured sign off procedures. Show less

EDS, an HP company, is a leading global technology services provider delivering business solutions to its clients. EDS founded the information technology outsourcing industry nearly a half-century ago. As a business unit of HP’s Technology Solutions Group, EDS delivers one of the industry’s broadest portfolios of information technology, applications and business process outsourcing services to clients around the worldI was employed as a Test Analyst for EDS working as part of a team… Show more EDS, an HP company, is a leading global technology services provider delivering business solutions to its clients. EDS founded the information technology outsourcing industry nearly a half-century ago. As a business unit of HP’s Technology Solutions Group, EDS delivers one of the industry’s broadest portfolios of information technology, applications and business process outsourcing services to clients around the worldI was employed as a Test Analyst for EDS working as part of a team testing the Inland Revenues NTC (New Tax Credit) system. The system was and still is arguably one of the most complex computer systems in the world to date. The department I worked for had approximately 80 Test Analysts broken down into teams of 10. To succeed in that environment you had to have the qualities of a strong team player but also work well on your own initiative.Due to the complexity of the systems and the strict process driven approach undertaken by EDS, I believe that the experience I gained has been invaluable. Show less

Education record

Education record