Manager Of Digital Architecture And Operations / It Infrastructure - International
Carlisle, England, United Kingdom
Manager and lead cloud architect for a global charity providing operational management of IT services.• Maintain corporate IT security policies and leading regular audits to ensure compliance.• Research and implement vendor best practices for securing Windows, Azure and Linux systems to ensure confidentiality, integrity and availability of services using SaltStack for SOAR and DevSecOps.• Roll out Sentinel as SIEM solution to review security logs and configuration of infrastructure.• Led a team of nine, optimizing service desk and technical operations for 3500 users. Expanding the scope of our service desk support to all staff of the organisation.• Lead weekly tactical and ad-hoc strategic meetings using Kanban, emphasizing purpose, addressing roadblocks, and ensuring team success.• Applied WIP limits, implemented Scrum practices, and organized quarterly offsite meetings for strategic analysis and team culture building.• Engage with senior leadership and other stakeholders using analytical skills to design digital services.• Writing effective documentation and communication for stakeholders.• Managed recruiting, hiring, appraisals, and mentoring of new staff.• Conducted Working Genius workshops for 20 staff in IT department. This instantly caused staff to change their jobs to more align with their passions and skills and improved overall team collaboration and productivity.• Extensive experience of Azure following design and migration of global data centers of 60 Windows and Linux servers into Azure.• Rollout Azure Conditional Access Policies and InTune policies.• Negotiated agreements with external IT providers worth $200K.• Developed and maintained a DR plan and implemented MFA for 3500 users in 120 countries.• Designed and implemented complex identity management solution using Microsoft Identity Manager & Azure Entra Connect deployment in C#, Graph, GraphQL, REST, PowerShell, SQL, PowerApp, and Power Automate.