Leon Smallbone Email & Phone Number

London Area, United Kingdom

Assistant IT Director for Firmdale Hotel Group, working from the corporate office supporting our iconic Hotels and restaurants in London and New York.

Somerset, England, United Kingdom

The Newt is a country estate reimagined with a visitor attraction, technological museums, a growing Ecomm business, farm and award winning hotels.I took charge of IT Operations and IT Projects. My role managed the day to day IT for this multi site complexed business. During my tenure I assisted in delivering multiple projects such as the farmyard hotel, the roman museum/villa, the story of Emily museum (Cornwall), the creamery, a satellite distribution warehouse and bakery in London, a new production butchery and various Ecomm facilities.

Dubai, United Arab Emirates

Complex Director of Information Technology for Mina Seyahi Complex • Planning, coordinating and managing all IT Operational activitiesFor Le Meridien Mina Seyahi (220 Rooms), Westin Dubai Mina Seyahi (294 rooms), along with 18 F&B Outlets & Coca-Cola Arena (17000 capacity). • Oversee a team of five, develop and mentor a number of support teams across the properties. • Design, planning, configuration and setup of POS systems for the Coca-Cola Arena (28 concessions and 42 suites) in order to successfully execute events for 17000 people. Continued support for each event.

Dubai, United Arab Emirates

Complex Director of Information Technology for Mina Seyahi Complex and Le Meridien Dubai Complex• Planning, coordinating and managing all IT Operational activitiesfor Le Meridien Mina Seyahi (220 Rooms), Westin Dubai Mina Seyahi (294 rooms), Le Meridien Dubai Hotel and Conference Centre (580 Rooms), Le Meridien Fairway(58 Rooms) along with 34 F&B Outlets. • Sole responsibility of the IT Function for Four Hotels with the largest Food and Beverage operations for Starwood in the Middle East. Managing a team of 10 associates with multi-site locations.

Doha, Qatar

Assisted with the reopening of the iconic Sheraton Doha Hotel and Convention Centre. Took over the IT Project and ensured all IT systems were on track for the re-opening after a full refurbishment.

Taj Cape Town

Information Systems Manager for Taj Cape Town• Integral Part of the pre-opening team. Managing the project implementation, training and commissioning of all Hotel systems for Taj Cape Town – 175 bedrooms and 4 F&B outlets.• Managing a pre-opening IT budget of US$5 million and the implementation of all IT related systems in a timely and cost effective manner.• Procurement, negotiation and project management of key systems not limited to Reservations, Accounting, Door locking, Sales and Catering, Point of Sale and CCTV systems.• Set-up of entire Hotel network including Guest Wi-Fi, IPTV, CCTV and administration network.

London, United Kingdom

IT & Systems Manager for 51 Buckingham Gate (86 Luxury Apartments) and Crowne Plaza London ST James (342 rooms and Suites).

London, United Kingdom

IT and Systems Manager for Crowne Plaza London St James

Uk

Hotel Systems Specialist. Installing, Training and Supporting Protel PMS for over 60 UK Properties.

London, United Kingdom

Managing the project implementation and support thereafter of Hotel Systems for the Savoy, Claridges, Connaught and The Berkeley. Working from their Corporate Head Office.

Slough, United Kingdom

• Installing, Training and supporting the vast range of Micros/Fidelio’s Property Management systems in new build hotels and existing properties. During my time here I also assisted with the development of their new product Opera PMS.• Project management of the complete implementation lifecycle from project start up meetings, training plans, training to go live support. Upgraded and tested new releases of Opera PMS.• Managed a team of 10 Installer/trainers on a major rollout of Opera PMS to 86 Intercontinental Hotel Group Hotels across the UK.

Egham, Surrey

As part of the Senior Management team looking after the day to day running of this country house Hotel.

Wimbledon, London

Wimbledon, London

Completed a Thistle Hotels Management Training program graduating with a Diploma in Hotel Management. Spending a minimum of three months in each operational department in a supervisory/management level.

Dorking, Surrey

Front Office Receptionist

Waterfront, Cape Town

Diploma In Hotel Management, Hospitality Administration/Management

Matric Exemption

Education record

Elected Member Of Institute Of Hospitality