Leon Smith Email & Phone Number

Provide technical assistance and support to customers via phone, email, or chat.Identify and troubleshoot customer issues related to their Streaming TV, High Speed internet and Digital Phone services.Document customer interactions and resolutions in our ticketing system.Assist customers in understanding billing statements, payment options, and resolving.

San Marcos, Texas, United States

Received inbound and made outbound telephone calls regarding claimants filing for Unemployment BenefitsKeep records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions takenRespond to claimants inquiries or notify them of their benefits investigation results or any planned adjustments.Promoted to.

Northport, Alabama, United States

Took inbound calls for the Checks Department explaining the process of various check transactions. Provided information to consumers receiving declines during check cashing or writing a check for purchase. Took inbound and made outbound calls in the Collections department providing a solution or making an arrangement to help customers pay on past due.

Tuscaloosa, Alabama Area

Collected purchase orders, matched them with invoices, obtained proper approval, and paid invoices in a timely manner.Responded to and resolved inquiries/issues involving the college and vendors in regards to payment discrepancies, account status, adjustments, and differences.Assisted in gathering requested information and support for external.

Tuscaloosa, Alabama Area

Accepted and posted payments to appropriate accounts.Entered daily transactions reports to ensure funds were balanced and deposited daily.Responsible for the documentation and replenishment of the petty cash fund.Assisted students, parents, and faculty/staff via email, in person or telephone.Researched and resolved student account issuesAssisted in.

Tuscaloosa, Alabama Area

Transferred data from paper formats into the computer files or the college's Colleague Datatel database system.Compile sort, and verify accuracy of data to be entered.Strong ability to perform assigned tasks swiftly and accurately, and also to be detailed oriented.Schedule and coordinate meetings and appointments for Senior AccountantAssist in gathering.