Leon Venson Email & Phone Number

Plano, Texas

• Assisted in PreTAC support for clients utilizing complex fiber and copper testing equipment
• Delegated clients to appropriate organizations in the company
• Answered various emails and inbound calls from potential clients seeking sales quotes and product verification
• Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files

Allen TX

 Provide premium technical support for clients and technicians operating on Fiber Optic Cable lines Cross-Sale to Frontier subscribers anti-virus software as well as other various products Exercised leadership while being the ‘last resort’ in technical troubleshooting Performed complex troubleshooting and determined if technician dispatches where.

Wichita Falls, Texas Area

 Responsible for providing technical support and guidance to technicians who are diagnosing, troubleshooting, repairing and installing complex circuits.  Worked on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.  Exercised judgment within broadly defined practices and policies in selecting.

Wichita Falls, Texas Area

 Motivate team to exceed sales expectations and provide 5 star customer service while managing daily operations in a very fast paced environment.  I was the top seller for the region since starting position and District and Regional Employee of the Month 3 times out of the year. My bank telling duties were Vault Teller, Teller Supervisor, and Senior.

Wichita Falls, Texas Area

Subway, Wichita Falls, TX (Sandwich Artist/Cashier) June 2009-July 2010 Sandwich artist for the restaurant Handled and maintained cash while at the restaurant  Shift leader for the store while management was off duty Resolved complaints promptly and professionally Cross-trained and coordinated scheduling with team members to ensure seamless service

General Business And Spanish, Business Administration And Management, General, 3.13

Activities and Societies: Delta Sigma Pi Became a member of the Delta Sigma Pi Fraternity Assisted chapter with Community Service &.

Bachelor Of Business Administration (B.B.A.), General Studies

Activities and Societies: Delta Sigma Pi

Fluency In Spanish, Spanish, 4.0

Activities and Societies: Attended University Spanish immersion classes to attain fluency Undertook a full immersion in the Spanish.

Multimedia Specialization In Visual Arts, Spanish, Graduated

Activities and Societies: Key Club,School President for Professional Business Leaders of America, Who's Who America, Varsity Tennis Team.