Leonard Ferguson Email & Phone Number

Greater Detroit Area

motormindz is the industry's premier automotive venture consultancy serving OEMs, technology providers, mobility, and automotive retail. A global network of automotive executives and technologists assembled in a model that delivers unique operational leverage and strategic access to scale new and emerging technologies into proven solutions.

Dearborn, Michigan

Managed team of 120+ people focused on preparing the company for the future of mobility including electric and autonomous vehicles, new mobility products, and new services.• Managed a wholly owned subsidiary, Green Wing LLC, dba Canvas, a subscription provider.• In charge of the Ford Pay team, which provides a seamless digital customer payment experience.• Led The American Road Insurance Co. providing insurance for dealer inventory financed by Ford Credit.• Developed two Usage Based Insurance products.

Dearborn, Michigan

Led team of 60+ IT and business professionals focused on developing a suite of new products for Ford’s commercial customers. Improved team throughput, organization and alignment.

Dearborn, Michigan

Managed sales execution, pricing, training, staffing, budgeting, and consulting for U. S.. Drove retail borrowing costs down and created hundreds of sales and rate promotions to drive incremental volume.

• Managed and improved all products including lease, retail, commercial, F&I, wholesale, and deposit.• Created an additional team focused on the future, the Fintech & Mobility Team. Executed several successful digital experiments with live customers, including peer to peer car sharing, shared leasing, and lease mileage management.• Commended for creating the Dealer Monitoring System to comply with CFPB guidance on disparate impact.

Omaha, Nebraska

Headed team of 400+ people providing customer services for the U.S. and Canada through phone, email and web chat.• Gained significant change management experience opening and closing sites both onshore and offshore.• Enhanced customer satisfaction by 4ppts.• Increased customer self-service by through improved digital tools and IVR optimization.

Greater Philadelphia Area

Managed team of over 80 people focused on serving over 250 Ford, Lincoln, Mercury, Land Rover, Jaguar, Volvo and Mazda dealers in Pennsylvania, Delaware and southern New Jersey. Responsibilities included sales, originations, wholesale and dealer loans. Full P&L responsibility with receivables over $2.5Billion.

Dearborn, Mi

Launched 6-Sigma across the globe, starting with a team of 3 and growing to 7 master black belts and 89 full time black belts. Saved over $40Million annually through project completion.

Dearborn, Mi

Developed and launched the WearCare product, an excess wear and use protection product for Ford Credit’s Red Carpet Lease customers, generating significant profit ever since.