Leonard Sheehan Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Bray, County Wicklow, Ireland

Dublin, County Dublin, Ireland

Aerodrome Indusrial Est

Coaching and development of new hires as well as existing staff, preparation and communication of daily priorities to ensure focus is set correctly, updating and visualization of workshop KPI’s, completion of productivity trackers, Introduction to project management course completed

Aerodrome

Assessment and repairs of products, gained extensive product knowledge in a short time period of a previously unknown product field, assisting colleagues in the procurement department with escalated queries and part enquiries, completed Ottobock, Invacare and Sunrise medical training programs, identified and communicated issues upward and internally both in regards to products and process improvement potentials, designed training needs assessment following the colleague engagement survey

County Dublin, Ireland

Successfully completed the Halfords Sales Manager and the Assistant Manager Training Programs, regularly exceeded set target, involvement in hiring process, avid user of store 6 online stock file management and process software, monitored and maintained store inventory, supervised and motivated staff to perform their best, handled complaints from customers, conducted regular audits to ensure the store is functional and presentable, ensured all employees adhere to company’s policies and guidelines, created reports and monitored KPI’s, analyzed and interpreted retail data, stocktaking

Professional Diploma In Cx, Customer Experience

Leaving Certificate