Leonardo Da Veiga Email & Phone Number

Atlanta, Georgia, United States

I began my journey at PCs for People as a Warehouse/Driver Associate in March 2023. Over the months, I've evolved into a dynamic Warehouse Lead, spearheading pivotal initiatives to enhance our operations and impact.At the forefront of our mission to provide access to technology, I orchestrate the seamless flow of donated computer equipment, ensuring its efficient processing and refurbishment. My role encompasses a wide array of responsibilities, from overseeing inventory management and conducting thorough data destruction to executing quality checks on refurbished computers.In addition to maintaining an organized warehouse environment, I leverage my expertise in Microsoft tools and software to enhance operational efficiency. Whether it's adding Windows to laptops, installing Microsoft Office, or preparing devices for redistribution, I approach each task with precision and dedication.Furthermore, my role extends beyond the confines of our warehouse walls. I actively engage with our valued business partners, including hospitals and law offices, to foster relationships and ensure the seamless delivery of our services.Through my commitment to excellence and dedication to our mission, I am proud to play a pivotal role in empowering individuals and communities nationwide through access to technology and opportunity.

Atlanta, Georgia, United States

Passionate about digital inclusion and empowering individuals from diverse backgrounds, I serve as a Warehouse/Driver Associate at PCs for People, a visionary 501(c)(3) non-profit organization. Since 2008, we have been at the forefront of providing access to technology, and fostering employment and educational opportunities for low-income individuals, families with children, and individuals with disabilities across the United States and Puerto Rico.As a dedicated Delivery Driver and Warehouse Associate, I play a crucial role in our mission, efficiently collecting and processing donated computer equipment from our valued business clients. My daily responsibilities involve safe driving of our box truck, ensuring on-time and accurate deliveries, and adhering to DOT regulations to prioritize safety for myself and others on the road.

Pompano Beach, Florida, United States

• Accomplished over a 100% on-time delivery rate within strict time constraints.• Handled, organized, and secure packages with the utmost care.• Obeyed traffic laws and follow established traffic and transportation procedures.• Demonstrated exceptional customer service using fine-tuned interpersonal skills toappropriately represent the company.• Pre-Checked and maintained vehicle to ensure that it will remain in idealcondition to complete the deliveries.

Delray Beach, Florida, United States

Manages all aspects of successful startup business focusing on concierge and customer service, fast delivery, 'corporate culture,' and relationships.Responsible for hiring, training, scheduling and payroll for Office Staff of 13 and Driving Staff of 50+.Maintains relationships with restaurants and business partners thru active engagement and interaction.Fosters community engagement and awareness thru sponsorships, partnerships and involvement in local events and organizations.Accounting and money management for day to day operations and future growth.Works with Corporate Delivery Dudes on Marketing, Dude Culture and structure, staff training, Operations and growth.•Set up and broke down registers by accurately counting money and documenting anyvariances. • Completed shift start and end procedures every day to maximizebusiness efficiency and team productivity.• Delegated tasks and oversaw all work according to company standards.• Updated daily logs, computer tracking systems and other relevant documentation.• Listened to, understood and clarified guest concerns and issues.• Reported accidents, injuries or unsafe work conditions to manager.• Explained menu options in detail so that customers could make educated decisionson food items.• Maintained complete knowledge of restaurant menu, including daily specials.

Pompano Beach, Florida, United States

As the console operator I oversaw the orders, drivers and restaurants during a certain shift. My job was to make sure I placed all the drivers at an efficient standpoint to make the next delivery drop and head to the next restaurant. Having between 40-50 drivers at any given shift with over 200 orders would make the job challenging but rewarding. I had to have complete focus on the console while watching the drivers location and the best next order that made the most sense while being efficient and fast.

Pompano Beach, Florida, United States

Received inbound phone calls from customers to place their order. Made outbound calls to customer to notify them if anything had to change in their order. Outbound calls to restaurants to place order and made sure everything was correct for the order.

Pompano Beach, Florida, United States

Checked in with dispatch everyday. Fastest and most accurate driver in territoryConsistently received high rating reviews.Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.Assisting with loading and unloading items from vehicles.Accepting payments for delivered items.Providing excellent customer service, answering questions, and handling complaints from clients.Adhering to assigned routes and following time schedules.Abiding by all transportation laws and maintaining a safe driving record.Preparing reports and other documents relating to deliveries.

Boca Raton, Florida, United States

Parked and retrieved cars carefully, efficiently and in a timely manner.• Established positive guest relationships through the consistent delivery ofexcellent customer service.• Recorded the make, model and exact location of each parked vehicle for easyretrieval.• Assisted guests with loading and unloading luggage.• Welcomed all guests in a professional manner while explaining car retrievalprocedures.• Forecasted manpower requirements based on daily workload and company targets.

Pompano Beach, Florida, United States

• Demonstrated integrity and honesty while interacting with guests, team members andmanagers.• Reported to all shifts wearing a neat, clean and unwrinkled uniform.• Diligently restocked workstations and display cases.• Prepared fountain drinks and ice cream items.• Cross-trained and coordinated scheduling with team members to ensure seamlessservice.• Strictly followed all cash, security, inventory and labour policies andprocedures.• Maintained high standards of customer service during high-volume, fast-pacedoperations. • Prepared quality products while maintaining proper food safetypractices, portion control and presentation within service goal times.• Greeted customers and provided excellent customer service.• Reported to each shift on time and ready to work.• Performed all position responsibilities accurately and in a timely manner.

Associate Of Arts - Aa, Criminal Justice

High School Diploma