In my role as a Sales Development Representative at LinkedIn, I played a pivotal role in empowering clients across Latin America to utilize LinkedIn's Talent Solutions effectively. • Collaborated with clients to develop tailored portfolios utilizing LinkedIn's suite of tools.• Provided strategic guidance on leveraging LinkedIn Learning, LinkedIn Recruiter, and Jobs Slots for maximum impact.• Achieved measurable results in talent acquisition and retention through the… Show more In my role as a Sales Development Representative at LinkedIn, I played a pivotal role in empowering clients across Latin America to utilize LinkedIn's Talent Solutions effectively. • Collaborated with clients to develop tailored portfolios utilizing LinkedIn's suite of tools.• Provided strategic guidance on leveraging LinkedIn Learning, LinkedIn Recruiter, and Jobs Slots for maximum impact.• Achieved measurable results in talent acquisition and retention through the implementation of LinkedIn's solutions.• +100% of the goal: 2023(Q4) 2024(Q1,Q2) Show less

As a customer success manager at RX PRO Pharma I could learn how to deal with big multinational companies and very demanding clients with a customer centric-culture that always took value to them.-I was responsible for accounts such as: Bayer, Mustela, Theraskin, Galderma and other big players, selling and upselling tech and marketing solutions, maintain relationships with key stakeholders and partners;-Created key performance indicators (KPIs) to help achieve a 92 NPS (Net… Show more As a customer success manager at RX PRO Pharma I could learn how to deal with big multinational companies and very demanding clients with a customer centric-culture that always took value to them.-I was responsible for accounts such as: Bayer, Mustela, Theraskin, Galderma and other big players, selling and upselling tech and marketing solutions, maintain relationships with key stakeholders and partners;-Created key performance indicators (KPIs) to help achieve a 92 NPS (Net Promoter Score). Developing positive relationship by educating our clients and tracking performance for growth and improvement;-Proactivity in anticipating problems and offering appropriate solutions, ensuring continuous customer satisfaction and exceeding expectations;-Implemented the onboarding process from end to end. Making the client use all the features from the beginning and creating a better environment to overcome adversities;-Worked effectively with the business various departments and external suppliers to deliver seamless events, products and services, resulting in consistently high client satisfaction ratings and using Power BI to analyze data; Show less

I have 8+ years of experience in B2B sales and all the aspects of the sales cycle. I was an entrepreneur at 1WILL Tech, worked as a sales executive and sales manager. It was when I found out that to be a good salesperson I should always bring value to my customers, that’s my mantra. And at 1WILL as an entrepreneur I had to do more with less, so I learned how to do all the sales process from end-to-end with the lowest budget possibleSales Manager:-Created a customer-centric… Show more I have 8+ years of experience in B2B sales and all the aspects of the sales cycle. I was an entrepreneur at 1WILL Tech, worked as a sales executive and sales manager. It was when I found out that to be a good salesperson I should always bring value to my customers, that’s my mantra. And at 1WILL as an entrepreneur I had to do more with less, so I learned how to do all the sales process from end-to-end with the lowest budget possibleSales Manager:-Created a customer-centric process, making meaningful connections and increased +18% in revenue with upsells in 70% of the clients. Maintaining our client base happy and with positive meetings with monthly results that brings transparency and knowledge;-Implemented new affiliate program that increased 20% of result in each client;Expanded the sales team up to 5 people and boosted the sales by almost 50% in 1 year;-Manage the sales and customer success team, continuously improving out techniques and improving customer satisfaction;Sales Executive:-Build the company sales process from zero to +R$700.000,00 revenue, using CRM (Hubspot and Salesforce) and a combination of techniques which created value for our leads with a pain points focus mindset;-Conducted presentations in other cities and guaranteed +20 customers in advance to open a new office in a different city, building awareness and making 1WILL a national brand;-Established an open and fluid conversation with our investors, making presentations to engage with our results; Show less

Em Florianópolis, fiz estágio na área administrativa do maior telemarketing de Santa Catarina, a Flex. Utilizava muito o excel e também o sistema de controle interno da Flex ContactMinhas funções eram: -ligar a operação de gerenciamento de leads -controle de leads para os vendedores -análise de desempenho de vendedores -controle de qualidade de atendimentoMinhas maiores contribuições foram feitas na parte de relacionamento entre o time de controle das vendas… Show more Em Florianópolis, fiz estágio na área administrativa do maior telemarketing de Santa Catarina, a Flex. Utilizava muito o excel e também o sistema de controle interno da Flex ContactMinhas funções eram: -ligar a operação de gerenciamento de leads -controle de leads para os vendedores -análise de desempenho de vendedores -controle de qualidade de atendimentoMinhas maiores contribuições foram feitas na parte de relacionamento entre o time de controle das vendas ativas, e o time de controle dos atendimentos passivos. Que eram dois setores com pessoas muito diferentes com difícil relacionamento e como eu precisava fazer o meio campo entre esses setores, era muito importante eles estrarem alinhados. Show less