· Developed comprehensive designs for servicing new residential and commercial customers with specified load requirements using ArcMap.· Conducted follow-ups with customers to gather additional project information as needed.· Collaborated with multiple departments, including Key Accounts, Finance, and Construction, to ensure all project steps were accurately followed.· Prepared detailed work orders, outlining the materials and labor necessary for each project.· Created two automation scripts in C++ and MATLAB to determine optimal transformer and conductor sizes based on needs specified by customers.· Acquired in-depth knowledge of National Electrical Code standards to ensure safety and compliance in all designs.· Acquired skills in performing structural analysis on utility poles using O-Calc to ensure balanced tension and stability, especially for poles with significant equipment.· Gained experience in identifying and analyzing power quality issues using ProVision, including abnormal harmonics, transient events, and RF interference to the electrical system.