Leonardo Passini Email & Phone Number

London, England, Gb

London, England, United Kingdom

London, United Kingdom

Brand Specialist in Amazon Vendor Services Amazon Vendor Services (AVS) team provides most strategic brands with services across all key areas of retail business designed to identify opportunities for growth and performance improvement. Achievements and example of experience as Brand Specialist for one of top 3 Amazon EU Shoes Vendors: - Managed end-to-end Black Friday Promotions from deal selection to promotions’ re-runs resulting into 2.1M EUR in revenue - Supported Vendor returns of unhealthy inventory for 3.2M EUR, so re-establishing a viable business profitability - Expanded 2020 Vendor’s product selection to never be out of stock, with 16 newly added styles  In response to COVID-19, have planned the road map to recovery based on YTD business review, defined tracking process by breaking goals down to KPIs that can be directly influenced

London, United Kingdom

Amazon ROC (Relay Operations Centre) team is responsible for planning and resolving any potential issues that may impact inbound or outbound freight and ultimately Customer Experience. Achievements and example of experience: - Converted 40 Amazon EU Fulfillment Centers (FC) out of 48 to full inbound scheduling automation, estimated 6.2 FTE savings - Provided FCs with operational support, created and optimized Inbound procedures for 2 newly launched Amazon logistic centers, while guiding and training staff - Issued regular Weekly Business Review updates on the Inbound Flow Automation project for a large internal audience - Developed first Inbound Flow Automation Metrics measuring automation and rescheduling ratios - Developed templates and new standards of communication with Parcel carriers to simplify daily correspondence while increasing parcel inbound volume visibility. Worked closely with biggest partners to guarantee delivery standards and out-of-hours fixed slots - Created Standard of Procedure (SOP) for granting, cancelling and monitoring standing Inbound delivery slots - Designed Excel macro semi-automated tool to measure carriers’ performances and send out weekly reports - Defined core cross-functional processes with Inbound Execution Team and Production Planning Team identifying the correct procedures, roles and responsibilities for FCs’ capacity updates - Initiated and drafted the core of Amazon Carrier Manual which went on to become PAN EU standard document

London, United Kingdom

AA finalist for friendliest B&B 2016-17 - TripAdvisor (35 over 555 in London in 2016) Achievements and example of experience: - Responsible for finalizing sales, facilities management, invoicing and accounting - Supervised and trained new members of staff making them able to contribute from day one by assigning core duties and gradually expanding their skills and role along with their know-how so as to keep them motivated - Researched and wrote a marketing report about opportunity of business, positioning, segmentation of the market, marketing plan, best opportunity for advertising the property, inexpensive marketing campaigns

Tolentino, Italy

Achievements and example of experience: - Selected for the first ever deployment of Oracle e-Store, and thence tasked with managing the whole roll-out throughout Italy, which was accomplished within 2 months, an unprecedented result due to previously unruly retailers - Created team efficiency reports and work-flows, proposed and implemented cost-effective solutions

Master Of Science - Ms, History And Philosophy Of Science And Technology

Master Of Arts - Ma, Marketing And Sales Management

Bachelor'S Degree, History And Philosophy