Leonardo Thomas Email & Phone Number

South Africa

Parktown

Manage, monitor and optimise the Enterprise Application ( ORACLE EBS ) and Integration Architecture and Landscape for the SSH and ensure Alignment and Compliance to the Group Application Architecture. Includes Strategic Planning for Applications for the SSH Aligned to the Group IT Strategy. Management of Vendor/s responsible for providing Managed Services.

Gallo Manor

Parktown

• Implement and Manage the enterprise infrastructure landscape and works with MTN Group and OpCo leaders to establishes levels of service standards and operating policies/procedures for overall system availability and.
• Accountable for defining and maintaining ICT infrastructure for MTN back office requirements with due consideration for business support systems, operational systems and other related systems. This is done with due.
• Accountable for defining and maintaining infrastructure requirements including software and hardware components. This includes infrastructure used but not limited to the following:o Shared Service Centre.
• Accountable for promotion of infrastructure solutions to production.
• Accountable for managing change requests in the infrastructure environment.
• Accountable for the performance and management of 3rd party suppliers

SAB - Sandton

• Managing and enhancing the performance of a team of 20 Senior and System Engineers on the following Technologies: Active Directory, File & Print, SCCM, SCOM, Exchange, and Platforms.
• Stabilizing the staff base and managing the growth of the Account.
• Training and providing discipline and performance feedback.
• Develop positive relationships with key business contacts.
• Scheduling workloads to meet priorities and targets.
• Possessing personality, energy & charisma to inspire, lead and develop staff.

14Th Avenue Fairlands

Manage and provide expert support for the MTN SA IS Industry Standard Services Systems. Direct a team in the implementation and support of Windows, Linux, Virtualization and other IS dedicated Infrastructure Environments.Provide operational leadership in the support of all IS infrastructure nationally and MTN SA supported infrastructure globally.Ensure.

JHB - Midrand

Managed a Team of Plus Minus 100 Staff and Managing the Revenue of 3 Big clients including the likes of:A. Sanlam / SantamB. SasolC. SAB Miller- Hands-on operational management within the business unit - Take responsibility using resources, standards, methods and tools as required- Communicate within the product structure as to solve operational issues..

Lanseria Airport

Sales Manager: - Report directly to the Senior Manager, Commercial Directorate - Marketing plan: - Business plan: - Customer liaison/visits/representation: - Negotiations: - Customer reports- Prospection/Business Development: - Head Office liaison: - Commercial proposals and contracts: - Contract Reviews - Post-delivery customer follow-up.

OR Tambo International

­ Manage and co-ordinate all functions of customer services and operations across the different services, including fault management, fault reporting and escalation, quality assurance & improvement, service development for the before mentioned sites.­ Understanding of Passenger Travel Solutions (PTS) and Aircom portfolio­ SPOC for escalations.

OR Tambo International

1) People Management2) Operational Performance Targets3) Asset Control4) Customer Satisfaction5) Helpdesk Management

Post-Graduate Certificate, Business Administration, Management And Operations

Activities and Societies: GOLFPrinciples Economics Human Resources Marketing Accounting and Finance Operations Management Strategic.

Matric, Economics

Activities and Societies: Rugby - Soccer - Cricket - Basketball - ChessPart of the SRC