Leonardo Di Leva Email & Phone Number

Argentina

City Of Buenos Aires, Buenos Aires Province, Argentina

Responsibilities:- Clear understanding of the complete life cycle of a development project..- Analyze, plan and develop standard requirements on projects.- Lead a cross-functional team to achieve project requirements, timelines and schedules.- Responsible for planning together with the CPO the new requirements to be implemented.- Make use of technology and.

Argentina

Main tasks were to work with the team leads of different areas and Project Managers in order to help them to achieve their goals, working with business analysts, developers, solution architect and testers.Projects where I have participated as Project Manager.- Cintac - CAP Group (Chile) | Siderurgy | SAP Commerce Cloud 2005| Feb 2021 - Jul 2021.- Toyota.

Greater Buenos Aires, Argentina

Buenos Aires

Working on several projects with different roles, coordinating tasks and collaborating with the functional consultants team. Hybris commerce (B2C) at Musimundo: I have participated in the definition of user stories during the exploration stage. Responsible for monitoring the project, coordinating the daily meetings and retrospective, driving agile.

Santiago De Chile, Chile.

Responsible for Interaction Center and Marketing processes. I have configured IC Web UI, Activities, Service Orders, Dispatch, Category Modeler, Rule Modeler, Business Roles configuration. For Marketing I have configured marketing plan and marketing campaigns by diferent channels, marketing attributes and infosets queries, Leads, Surveys, Bounce management.

Buenos Aires, Argentina.

CRM SuscriptionsI have participated on BBP phase where I was in charge of solution design of the claims process. The Services scenarios in CRM 7.0 implemented were IC Web UI, Service Orders, Complaints, Installed Base management and middleware settings. Integration between IS-M and CRM 7.0 EHP1.I was working on configurations for service processes.

I have worked as SAP CRM Instructor.Courses: CR300, CR700

Working in Global Account for SAB Miller. Supporting sales process ERP Sales Order from IC, Activity Management, Surveys, Installed base and Middleware functionalities.

• I have participated in BBP definitions for sales scenario. Quotation & Order Management and Contract Management for Customer Corporative.
• Main responsibilities were survey of requirements, preparation of business blueprint and functional specifications. I have participated of Customer Master Data definitions and Customer Installed Base design. Version.

• I have implemented enhancements within the Channel Management (Resale Tracking) IS-HT.
• Main tasks were analysis of requirements, detailed design (BBP document) and the configuration of documents types, rules definitions and schemas, Price Bucket, Price Protection Due List y Distributor Pricing Agreement..

• CAFAM - Familiar Fund Compensation(May/2009 – March/2010)
• CRM Team Lead working with functional Consultants.
• Main responsibilities are to coordinate the tasks in the team and to configure the business process. I participated in pre-sales and BBP phases. I configured the following scenarios among others sales order, case.
• I gave training courses to end user CR100, CR300, CRM2007.CRM AGEA Clarín GroupPhase 1: (May/2008 – 12/2008)
• CRM Functional Leader I am coordinating the tasks of a Consultants team.
• Configured and designed the solutions for IC Win Client, Activity Management and Account Management, Master Data and Middleware configuration.

I was working as a SAP CRM Sr. Consultant at Whirlpool. I was giving support in the following functionalities ICWin / ICWeb, Service Management, Internet Sales, Mobiles Sales, Middleware and Master data, implemented in several versions (3.1, 4.0, 5.0).

I was working as Sr. CRM Consultant responsible for the integration between SAP ECC 6.0 and SAP CRM 3.1. My job consists in coordinating the tasks of a team giving support in the analysis and testing the behavior of the existing configurations of the system. I am also in charge of adjusting the configuration of middleware for the synchronization of Master.

Sr. Functional Analyst responsible for the processes in the Service scenario, with scope of regional project in Latin America. I participated in all the phases of the project (Business Case, Blueprint, Realization and Go-Live).I shaped the business circuits related to the Service Order working in (CRM 4.0), the main configurations were the organization.

I worked as Semi Sr. SAP CRM Consultant, implementing SAP CRM 3.1 for the scenario of Customer Care and Marketing.I was configuring Master Data of products, Installed Base and Organizational Structure.My main tasks were to meet the client’s requirements, design of processes, configuration of Customer Interaction Center Win Client, tool bar setup, action.

Functional Analyst, working on analysis and design of business requirements.

Education record

Posgrado, Project Managemet