SUMMARYCritical thinking IT Manager effectively resolves technical issues through diagnostic and troubleshooting. Specializes in computer/server support and networking. Offers outstanding skills in IT Support, VoIP and Software Development.Large experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone to investigate and fix problems.Highly skilled IT Specialist with exceptional insight and knowledge of computer hardware and software in the Airlines Industry. Accomplished leader with over 30 years of information technology support experience and expertise in Airline enviroment. Exceptional abilities inplementing VoIP Telecomunications. Able to work quickly and patiently with end-users in remote and desk-side environments to resolve issues.Restore system functionality by quickly assessing and resolving diverse hardware and software problems. Good troubleshooting, diagnostic and repair skills combined with strong attention to detail and systematic approach.Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.IT Manager with background as IT Support Specialist and Software developer looking to join a growing entrepreneurial organization as part of the Executive team.