- Project management for continuous improvement initiatives within the Customer Support team- Analysis of data using BI tools and creation of KPI reports- Proficiency in management tools such as Hubspot, Miro, Jira, BI, Figma, Notion- Proficiency in data tools such as MySQL, Airbyte, Google BigQuery, Python/scripting, DevTools, ETL, Microsoft Excel, Google Sheets

- Coordinated teams logistics and supply chain operations modelling- Experience in humanitarian assistance and disaster response management- Management skills applied to optimization models, collaboration tools and governance know-how to improve response in complex environments- Developed extensive publications on logistics processes and performance, including case studies and simulations for both humanitarian and industrial logistics- Valuable asset to organizations seeking to improve disaster response and relief operations.

Client onboarding: efficient onboarding and clear communication with customers.Installation & setup: Deployment of domains, scripts, and components.Live deployment: Successfully conducted software deployment with cross-functional collaboration.Cookie scanner analysis: website analysis, identifying compliance issues and auditing.Compliance checkup: Ensured compliance and mitigated risks.