Leonardo Velasquez Email & Phone Number

Katy, Tx, Us

1140 West Loop North,Houston,Tx

Helpdesk support and Field Tech. My specialty is networking

2801 West Sam Houston Pkwy N, Houston, Tx 77043

• Configured and Network all Roadside Toll Collection System (RTCS) hardware and software for multiple toll authorities in a test lab production environment• Project Management-organized and assign task along with filling out daily status reports and Skype meeting• Technical Writing- Manuals and Wiki forum

Houston, Texas

• Testing computer hardware and Roadside toll Collection System (RTCS) for multiple toll authorities in test facility • Auditing RTCS for accuracand after system integration• Preforming and documenting Factory Acceptance Tests(FATs),Commissioning Tests, Sited Acceptance Test (SATs)

Currently working on a Data Security PCI compliance project with the city of Houston. Which involes the roll out of new technology POS Systems and LTE CradlePoint Routers that are EMV enabled and PCI compliant. I Install/configure and maintainentire POS systems via Cloud Service thruout the city. Our goal is to protect Credit card holders data and that is approved by the PCI Security Standards Council.

Houston, Texas Area

• Analyzed and resolved hardware and operating system issues for PC and Linux based computers, 9-track tape drives, back-up cartridge drives and autoloaders, 8MM, 3490, 3480, 3590, 3592, StorageTek 1960, Telex, Qualstar 9 track drives, Overland, and Scsi interfaces.• Provided hardware support for four seismic processing center (Seismic Exchange Inc, Seismic Ventures, GeoCenter Ltd and Advanced Data Storage) to ensuring client data retrieval was completed in a timely manner.• Electronics experience and capable of repairing boards to the component level• Understands technical manuals, procedural documentation, and OEM guides• Aids in development of business continuity and disaster recovery plans executable, and respond to crises in accordance with business continuity and disaster recovery plans • Performed diagnostics on equipment and proactively made routine preventive maintenance to assure business continuation with minimal downtime. • Sourced vendors for parts and hardware, setting up accounts and tracking repairs. Also worked with third party companies to outsource repairs that were too complex to be done in-house.• Compiled database listing all hardware and parts, categorized and bar-coded - enabling tracking of repairs and inventory.• Provided IT desktop support for Windows, Mac OS, and Linux OS operating systems as well as Microsoft Exchange and Windows Office. Tape Operator• Converted seismic data recorded on 9 tracks to the industry standard SEGY format.• Maximized data recovery with knowledge and utilization of various drives and techniques.

Google It Support Professional Certificate- Coursera,Online, Information Technology

High School, Computer Science

Education record