L. S. Email and Phone Number

Projects/ events involved:a) Trace Data Project InitiationThis is a project to build a process across international channel partners that will store distributor sell out data and provide commercial insights from it.I am responsible to collect insights and feedback from all the regions in terms of what kind of information we need to provide in terms of sell out / trace data.b) Distributor TrainingThe event involved 50+ people from 9 countries and a large team of internal stakeholders. I managed the event end-to-end from logistics arrangements, venue, agenda & program, meeting rooms and AVC service, costings, engagement of vendors and internal stakeholders, scripts writing for opening video and emcees, awards & gifts ideas, invitations to make it a success. I volunteered to be the emcee for opening ceremony.c) Correct donning & double gloving animation videosI proposed to produce two educative animation videos as a marketing initiative to promote the focused growth product - surgical gloves. I sourced for video producer, discussed and suggested sketches, scripts, editing with producer.d) Website & data managementI initiated to create a Sharepoint which serves a centralized document storage for the team. I am responsible to manage the website by updating latest news and regulations for the knowledge of teammates.e) Monthly training calendarThis is an online monthly training conducting for regional distributors focused on the product benefits based on clinical paper. I am responsible to modify the training material i.e: PowerPoint slides to make it engaging and easy follow for the trainer.

• Support the director in organizing and scheduling of meetings and events. Align all administrative matters with internal and external parties involved in the meetings.• Plan business travel arrangement for directors and administer staff claims and reimbursement.• Initiate administrative preparations to on board new hire. Investigate and source for solutions to resolve error/ problem raised by co-workers to ensure smooth business operation.• Forecast and track the expenses variance of CAPEX and OPEX on quarterly basis. • Complete procurement, issuance of purchase order for teams. Monitor and correspond with internal and external stakeholders to expediate payments on time. • Maintain document teams’ asset and supply requisitions.

• Adapted to new environment and performed duties and assignments with minimum supervision (I.e., travel and course arrangements). • Cooperated and coordinated with project manager, engineers and HOD HR in various assignments and achieved goal successfully.

• Accomplished to process bulk orders and issued invoices and delivery orders independently.• Identified shortfall payments and recovered debts successfully. • Coordinated and assisted marketing officer in sales events.

• Exceeded requests from various departments by providing relevant reports and information accurately. Demonstrated hands-on job functions in order to process Giro application and redemption of HP and mortgage loans.• Handled clients' enquiries, investigated and identified the problems and proposed waiver and solutions to resolve complaints to the satisfaction of clients.• Monitored and followed up the payment due date for loan maturity, redemption. • Prepared various reports on daily or weekly basis.• Trained and guided junior associates.

• Started as an admin executive handled HR functions (recruitment, work pass, KPI, staff benefits portfolio) and Personal Assistant to the Director.• Guided new employees' during orientation & prepared staff confirmation, appraisal letters• Maintained staff benefits portfolio- leave application and, renewal of insurance. • Expanded coordination with legal and conveyancing departments by providing secretarial support to legal executives as acquired with and strong administration skills.• Reinforced knowledge in the preparation of conveyancing and mortgage redemption documents• Submitted online registration and conducted legal searches.

• Handled issuance of cargo clearance permit, shipping arrangements.• Responsive to clients’ enquiries and achieved excellent customer service.• Liaised with forwarders to ensure goods are delivered on time as required by customer.