Leong Ping Lee Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

12-month rotation in Data Science & Insights- Used advanced machine learning algorithms in order to create models to predict energy usage across all Vicinity centres across Australia - Developed an anomaly checking algorithm using SQL to find inconsistencies and errors in energy billing and usage data- Created High quality data visualisations using Tableau 6-month rotation in Enterprise Technology - Provided level 1 & 2 Network/Infrastructure support both remotely and on-site for all Vicinity centres and business units across Australia- Migrated the VCX corporate network monitoring platform to the most up to date version- Automated various network monitoring processes using the Python based automation tool Ansible

Melbourne, Australia

Data Analysis:-Performing Analysis on company wide Telstra Billing issues affecting data, mobile and fixed line services-Compiling conflicting data from multiple sources; Dulux Group, Telstra and Infoview, into a set of clear, understandable spreadsheets-Solving Ad-hoc problem requests in both data analysis and general IT-Working with both IT and Finance business units to plan future changes to how they receive their Telstra billing dataAdministration:-Scheduling and attending regular meetings to discuss goals and milestones-Performing company wide audits through both email and phone contact-Creating and maintaining file infrastructure for all billing analysis for both IT and Finance teams

Melbourne, Australia

IT Support:- Management of both incident and request tickets from the business users, including the prioritisation of actioning such tickets-Level 1 remote support (Desktops, Laptops, Tablets) troubleshooting and repairs-Level 2 on-site support-Imaging desktops and laptops-Communication and relationship building with external clients