Leon Hui Email & Phone Number

澳洲 Victoria 墨尔本

1 Vision Dr, Burwood East VIC 3151

• ITIL based onsite and remote support to internal employees
• Direct Support to CEO office and Chiefs
• Microsoft Active Directory, Exchange, Microsoft 365, SCCM, Azure and DevOps support
• MDM - Endpoint, Intune, MFA and TPG Frontier
• Microsoft SharePoint migration and support
• Meeting application support – Teams, Zoom, WebEx and Skype4Business

452 Johnston St, Abbotsford VIC 3067

- ITIL based internal support to Computershare Australia, New Zealand, Philippine, China and India branches- HP Service Manager and Service Point based ticketing system- Remote and walk-up troubleshooting services on desktop, laptop, VDI and MS Surface- VPN, Citrix Remote Desktop, VDI machine support and troubleshooting- Mobile device configuration.

Daqing, Heilongjiang, China

- Level 2 remote and onsite support to external customers- C#.NET and MS SQL based application support- Windows XP, 7, 8 based software and hardware troubleshooting- SCCM, Office 365, Active Directory and Exchange- Windows system upgrading and imaging- Public Security system installation- LAN and WLAN network deployment and troubleshooting- Asset.

Daqing, Heilongjiang, China

- Maintain local network to secure local shared documents and materials with backup tools- Onsite PC software and hardware troubleshooting- Windows XP and 7 based system updating and imaging- Help design tourism posters with Adobe Photoshop and Flash- Provide travel suggestions to customers based on domestic and overseas tour plans- Assist customers to.

Melbourne, Australia

- Providing high quality ITIL Level 1 service desk support via phone calls and emails to multiple customer companies using internal ticket management system- CA Service Desk and Remedy based ticketing system- Resolving customer requests including creating accounts, granting permissions, updating software, installing hardware through Active Directory.

Mansfield, Victoria, Australia

- Updating the skiing website (for winter business, ASP.Net 2.0) to adjust to multiple platforms including PCs, mobiles and tablets.- Optimizing the skiing website's structure and redesigning some of advertisement banners to provide better user experience- Updating the motel booking system(ASP.NET 2.0) to provide better appearance and user experience, and.

Daqing, Heilongjiang, China

- Assisting software development team on two projects aiming to provide data management solutions for local government department- Offering suggestions to the existed mechanism aiming to improve software performance and security- Researching high standard security solutions on C# software- Helping prepare internal annual celebration, and also presented a.

Melbourne, Australia

- Offering high standard Japanese style restaurant service- Speaking Japanese, English or Chinese Mandarin in service as per customer preferences- Taking orders with handwritten sheets and communicate with the kitchen- Serving food, beverages and desserts with a timely and professional manner- Preparing bills / receipts and receiving payments by cash or.

Coburg, Victoria, Australia

- Taking orders and receiving payments by cash or cards from customers- Cooking grilled chicken, fried chicken, chips, salad, roast potatoes, chicken burger and dim sim- Assisting in preparing chicken and other food materials for the next day's business- Assisting in purchasing food materials which stock is low- Help depositing cash income to the business.

Master Of Computing, Web Based Programming, Credit

Activities and Societies: Games & Manga Society

Bachelor Of Technology (Btech), Computing Studies, Credit

Bachelor Of Communication Engineering, Computer Systems Networking And Telecommunications, Distinction

Activities and Societies: Computer Society

Acs Professional Year Program, Information Technology

Professional Translator (English To Chinese), Language Interpretation And Translation