Leonid Orlov Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, My

Moscow, Russian Federation

Industry:Direct SellingResponsible for leading the End User Technology Engineering in Europe, Russia, Kazakhstan, India and Africa. Managing and enhancing the current and future user facing technologies in the EIA region (4500+ users).Responsibilities:• Build, lead and develop an international team• Establish relation and cooperation with business units and other IT devisions• Architecture strategies and design in partnership with Global teams• Lead projects with close cooperation of business units and IT departments• Standardize the technologies footprint in the responsible areas• Enhance the End User facing technologies• Maintaining vendor relationsTop achievements:• Standardized and streamlined technology footprint in Europe & India• IBM AS/400 to SAP Hybris migration from the end-user perspective• Amway Business Services Center relocation in Krakow (4400 sqm)• Transition of certain I&O functions to a global outsourced vendor (TCS)• Americas VDI cluster upgrade from VMware Horizon 7 to 8• VDI implementation for outsourced Call Center in Russia/Kazakhstan• Mongolia market launch

Moscow, Russian Federation

Responsibilities:• Lead and develop an IT Engineering team• Develop and support IT Infrastructure in Russia & Kazakhstan, regional shops and offices• Manage and participate in Infrastructure and business projects• Support other IT devisionsTop achievements:• Automation through SCCM, Group Policy management and PowerShell scripting• Development of Digital Signage in shops and offices• Migration of Windows 7 to 10• Self-service kiosks implementation in shops and offices• Kazakhstan market launch• Multiple cost-saving initiatives

Москва

Responsibilities:• IT support and IT infrastructure development• Participate in infrastructure projects• Implementation, support and development of complex software and hardware systems• Assist other IT devisionsTop achievements:• SCCM implementation in Russia (Moscow HQ and 20 regional offices)• Windows XP to Windows 7 migration on 700+ computers• Lotus Domino to MS Exchange Online migration on 500+ clients• Task Management system implementation

Moscow, Russian Federation

Industry:Software Development Life Cycle for complex billing system of a #1 mobile operatorResponsibilities:• Installation and configuration of proprietary software (billing system for Mobile Tele Systems provider) on internal test stands and customer production stands• Installation and implementation testing• Internal test stands support• Support for testing of proprietary software

Moscow, Russia

Industry:Clinical Research OrganizationResponsibilities:• 2nd Line Remote Support (11000+ users in 44 countries)• Assist in the purchase of new PC equipment• Install or upgrade new software on user equipment• Maintain and update computer hardware inventory• Assist in troubleshooting of all PC related equipment, including desktops/laptops, servers, cabling, routers, concentrators/hubs, modems and printersAchievements:• Leading results of tickets resolution and high service quality

Smolensk, Russia

Industry:Clinical Research OrganizationResponsibilities:• Network monitoring & network security (access rights, servers, workstations, WLAN)• Antivirus software management• Backup maintenance (Acronis TrueImage)• Software implementation (antiviral, backup, inventory, HelpDesk solutions)• IT documentation maintenance• Trouble-shootingAchievements:• Multiple software implementations in the security area; increase of routine work efficiency

Smolensk, Russia

Industry:Software Development Life Cycle for GazpromResponsibilities:• Implementation of proprietary software to customer OJSC "Gazprom" (Regular business trips; customer trainings)• Customer support• Oracle 8i, 9i DBA• Corporate LAN administration (servers running Windows Server 2000/2003, Active Directory, MS Exchange, Kerio Firewall/Mail Server, printers, workstations)

Information Technologies In Management

Manager, Management

Technician, Software Development