Leonie Mitchell Email & Phone Number

Helping homeowners feel empowered to make the right green decisions for them.

London, England, United Kingdom

Giving clients the space to speak openly and at depth in regards to a loved ones care needs. Offering an empathetic call where I find out their current care needs and show them just how incredible live in care is and how it can support them. Providing the solution and taking the client through a journey of finding the best possible carer for them.

Peterborough, England, United Kingdom

Take incoming prospects through the journey of exploring our state of the art club, connecting to their lifestyle changes and supporting them by onboarding them on a membership that exceeds their expectations.Have hit every sales target each month since starting the role including head count and revenue.Created relationships with local businesses to promote the importance of health and wellbeing to their employees, creating a local corporate offering at no extra cost to the business.Used statistics and insights to help highlight the importance of creating a sustainable lifestyle change. Supported the onboarding of new sales consultants to ensure team success.

Peterborough, United Kingdom

Working with people 1:1 and in small group training sessions to achieve weight loss, toning, increased self esteem and confidence and getting them back in to their old clothes.

Peterborough, United Kingdom

Assistant manager to the £1.25 million Goldsmiths Peterborough branch. Leading a team of 6 to excell in sales, customer service and clientele building. Strongest sales person of the team achieving an average +30% on sales with an average insurance conversion rate of 37% vs the company's target 20%I manage the repairs department, sales, and am the insurance champion for the branch.

Peterborough, United Kingdom

This role was on a temporary contract.Whilst with CTM, I made the most of the opportunity by learning more on the 360 recruitment process. I have also learnt and am practising the use of Boolean searching and candidate attraction.Key responsibilities included:-Organising and prioritising a range of tasks on a daily and weekly basis-Constructing job advertisements around role profiles-Delivering excellent service to stakeholders and candidates-Providing efficient recruitment processes -Coordinating telephone and face to face interviews-Introduced a computer-based candidate filing system-Ensure Right to Work documentation is collated-Meeting with stakeholders to manage expectations-Broadcasting roles across social medias- LinkedIn, TotalJobs, REED-Liaising with agencies to increase candidate attraction and quality of applicants

Bicester

Securing the role as the first Ralph Lauren Training Coordinator in Europe allowed me to shape and develop the role to suit the needs of the business. This role then developed to cater for all four stores within the Flagship centre; Menswear, Womenswear, Childrenswear and Home.Key responsibilities included:-Working with over 600 members of staff across a Flagship Centre of four stores to achieve a turnover of £78million-Liaising with and influencing all levels of management to achieve main KPI’s of conversion (25% average), UPT (3 or more units) and ADT ($140 average sale)-Delivering classroom based and floor based training; training packages include the Friendly, Helpful, Quick sales guide, product and brand knowledge-Spontaneous sales floor coaching-Monitoring KPI's to highlight training opportunities-Developing an associate development program and coordinating and conducting training days-Creating the on-boarding package across the Centre-Running supervisor development days with topics such as situational leadership, the emotional cycle of change and effective leadership-Supporting the centre's recruitment-Screening CVs -Organising and leading group assessments and one-to-one interviews-Assessing prospective applicants and matching them with current vacancies-Supporting supervisors on the sales floor

Peterborough

Established the Ralph Lauren brand as one of ten new wholesale corners within John Lewis. I managed one other associate within this area and took the leading role in building an extensive customer base. Hungry for knowledge I spent any additional time seeking and gaining knowledge on the brand to improve my exceptional service. Duties involved merchandising, training, world class customer service and clientele building.

Women's shoes and accessories