Responsible for supporting all of Corp. and remote site: Phoenix, AZ and Clovis, CA. Maintain all desktop hardware, software applications such as: Windows XP/7 Professional, Mac OS X 10.5, Windows 2003/2008 Server, VMWare 4.1, Symantic Endpoint Protection, Symantec Messaging Gateway, Windows Security Updates, BlackBerry Enterprise Server and iPhone/iPad, Veritas Net Backup, VOIP TrixBox System. Also, administer/maintain end user accounts, permissions, and access rights. Work on special projects or any maintenance that is required.

Provide support for all internal and remote sites: Mira Loma, Newport Beach, North Carolina, and Mexico sites. Manage all Windows 2000/2003 Servers which include: Symantic Antivirus updates, Windows Security Updates, Veritas Net Backup, and administer/maintain end user accounts, permissions, and access rights. Troubleshoot all warehouse technology such as: Wireless Access Points, Wireless Guns, Scanners, Label printers, and HP printers. Supervise and train three help desk staff and assist with escalated issues and log all activity on Track-It Ticket System. Setup IT schedule, meetings, and upcoming projects in the department.