Stephanie Warnke Email & Phone Number

• Conducted comprehensive requirements gathering sessions with stakeholders, resulting in a 15% increase in project accuracy and alignment with business objectives.• Analysed and documented business processes using swim lane diagrams and process flow diagrams, leading to a 20% reduction in operational inefficiencies.• Managed Agile projects using JIRA and Kanban boards, achieving an average sprint completion rate of 95% over the past year.• Led user acceptance testing (UAT) efforts for 7 major software releases, ensuring a 100% defect-free deployment.• Utilized SQL and Power BI to perform data analysis, presenting findings that contributed to a 10% improvement in customer satisfaction scores.• Developed and maintained over 50 detailed project documentation artifacts, including business requirements documents (BRDs) and functional specifications.• Collaborated cross-functionally with development teams, fostering improved communication and reducing time-to-market by 25%.• Conducted gap analyses and recommended process improvements, resulting in a $500,000 annual cost savings through streamlined workflows.• Facilitated bi-weekly stakeholder meetings, achieving a 90% attendance rate and enhancing project transparency and accountability.• Supported the implementation of Azure DevOps pipelines, optimizing deployment processes and reducing deployment time by 30%.

• Conducted market research and competitive analysis, identifying key trends that informed strategic decisions and contributed to a 10% increase in market share.• Managed end-to-end project lifecycle for 5 major initiatives, ensuring on-time delivery within budget constraints.• Implemented data-driven solutions using SQL and Tableau, resulting in a 15% reduction in operational costs.• Facilitated workshops and requirement elicitation sessions with cross-functional teams, resulting in the creation of 10 detailed business requirement documents (BRDs).• Led a team of 5 analysts in executing user acceptance testing (UAT), achieving a 98% defect resolution rate.• Collaborated with IT teams to streamline CRM processes, improving customer service response times by 20%.• Developed and delivered monthly performance reports to senior management, highlighting key metrics and KPIs.• Utilized Agile methodologies and Scrum frameworks to manage backlog and sprint planning, maintaining a velocity of 30 story points per sprint.• Conducted gap analysis and recommended process improvements, leading to a $1.2 million annual cost savings through optimized workflows.• Provided training and support to 50+ stakeholders on new systems and processes, ensuring smooth adoption and utilization.