Lesley Edwards Email and Phone Number

Served as a company liaison with distributer and pharmaceutical manufacturer partnerships to streamline the request of products and shipment schedules based on current program guidelines. Performed insurance verifications to determine if patient prescribed therapies were eligible for market coverage; managed prior authorizations, investigated potential alternatives to marketplace insurance coverage, and researched additional funding sources for patients.Key Accomplishments:• Achieved quarterly recognitions and awards from senior management for repeatedly exceeding key performance indicator (KPIs) standards related to speed, quality assurance and control, and volume for Microsoft Pocket Excel cases (i.e. refills of insulin), while also verifying refill and shipment eligibility.• Adhered to HIPAA regulations while reviewing sensitive patient documentation that included social security letters, income records indicating patient meets the poverty threshold, and doctor’s notes.

Directed high-levels of customer service with effective administrative management, transportation logistics, and registration process implementation. Ensured full-compliance of M-NCPPC standards of operation by implementing commission rules, regulations, and Youth Camp Standards.Key Accomplishments:• Managed $5K+ in project funding allocated for social activities and field trips.• Achieved 100% on all nurse inspection exams and received a company reward for effectively and accurately documenting and filing records, drills, inspection reports, and adhering to company policies and procedures.• Organized community bonding events using a carefully curated list-serve centered on welcoming new and returning families, providing them with aide for free lunch, welfare assistance, and family giveaways.• Planned and led weekly activities and programs, maintained organization with activity calendars, and increased staff and volunteer retention rates by identifying and addressing participant issues.• Developed weekly reports that outlined program supply requirements, site and activity evaluations, program financials, county food regulation adherence, attendance, accidents and incidents, timecards, and emergency drills or evacuations; presented all reports to senior and executive leadership.• Occasionally supervised events, oversaw the administrative registration at four national park sites, and ensured the accuracy of documents for 120+ staff and program participants.

Worked closely with youth ages 10 to 17, developing and implementing quality on-site community outreach activities and events while maintaining professional relationships with parents and teachers.Key Accomplishments:• Prepared news releases, produced videos, wrote content for and created brochures, and managed social media marketing efforts to promote programs.• Owned responsibility for internal communications and program initiatives that encouraged healthy nutrition habits, such as distributing meals planned according to the federal and state nutrition standards from the Department of Food and Nutrition Services.• Organized special events featuring guest speakers centered on researched discussion topics, and field trips.